docs(fusion_accounting_followup): CLAUDE.md, UPGRADE_NOTES.md, README.md
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# fusion_accounting_followup
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AI-augmented customer follow-ups (dunning) for Odoo 19 Community — a
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Fusion-native replacement for Enterprise's `account_followup` module.
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## What it does
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- Multi-level dunning sequences (gentle reminder, firm warning, legal
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notice) with delay-day cadence per level
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- 6-bucket aging analysis (current, 1-30, 31-60, 61-90, 91-120, 120+)
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per customer
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- Per-partner follow-up state machine (`current`, `action_due`,
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`paused`, `blocked`, `with_credit_team`)
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- Daily cron that scans overdue customers and queues / sends follow-ups
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- Weekly cron that refreshes the AI risk score on every overdue customer
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- Mail templates per level, with per-partner context interpolation
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- Batch wizard for bulk-send across all overdue customers, an
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arbitrary selection, or a level-filtered subset
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- Per-partner follow-up history with state, level, and amount audit
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- AI augmentation:
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- **Payment-risk scoring** — 0-100 score plus structured drivers
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(paid-late ratio, longest-overdue band, recent dispute, etc.)
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- **Tone selection** — gentle / firm / legal based on level + risk
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- **Follow-up text generation** — LLM-driven subject + body keyed
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on tone, with a templated keyword fallback so the feature still
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works offline
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- Coexists with Enterprise `account_followup` (Enterprise wins by
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default; the Fusion menu only appears when Enterprise is uninstalled)
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- Migration-aware: bootstrap step backfills `fusion.followup.level`
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records from existing `account_followup.followup.line` rows so the AI
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has memory from day 1
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## Quick start
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```bash
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# Install (sub-module)
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odoo --addons-path=... -i fusion_accounting_followup
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# Or install the whole suite via the meta-module
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odoo --addons-path=... -i fusion_accounting
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# Open the dashboard (when Enterprise's account_followup is NOT installed)
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# Apps -> Customer Follow-ups -> Overdue Customers
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# When Enterprise IS installed: use Enterprise's UI; the engine + AI tools
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# are still available via the AI chat.
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```
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## Configuration
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- Local LLM (LM Studio, Ollama):
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- `fusion_accounting.openai_base_url` =
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`http://host.docker.internal:1234/v1`
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- `fusion_accounting.openai_model` = your local model name
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- `fusion_accounting.openai_api_key` = `lm-studio` (anything non-empty)
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- `fusion_accounting.provider.followup_text` = `openai`
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## Public API (engine)
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`fusion.followup.engine` is the single write surface. See `CLAUDE.md`
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for the full 7-method signature list.
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## See also
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- `CLAUDE.md` — agent context
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- `UPGRADE_NOTES.md` — Odoo version anchoring
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