changes

fusion_poynt/models/payment_provider.py

@@ -208,7 +208,7 @@ class PaymentProvider(models.Model):
                 json=payload,
                 params=params,
                 headers=headers,
-                timeout=60,
+                timeout=15,
             )
         except requests.exceptions.RequestException as e:
             _logger.error("Poynt API request failed: %s", e)
@@ -521,6 +521,11 @@ class PaymentProvider(models.Model):
         which returns a TransactionReceipt with a ``data`` field containing
         the rendered receipt content (HTML or text).
 
+        If Poynt has reported a missing receipt template for this business,
+        we fail fast (no network call) until the admin clears the flag.
+        This protects Odoo workers from a thundering-herd of 400s when the
+        merchant's Poynt account is missing its receipt template config.
+
         :param str transaction_id: The Poynt transaction UUID.
         :return: The receipt content string, or None on failure.
         :rtype: str | None
@@ -528,14 +533,46 @@ class PaymentProvider(models.Model):
         self.ensure_one()
         if not transaction_id:
             return None
+
+        ICP = self.env['ir.config_parameter'].sudo()
+        cooldown_key = f'fusion_poynt.receipt_endpoint_cooldown_until.{self.id}'
+        try:
+            cooldown_until = int(ICP.get_param(cooldown_key, '0'))
+        except (TypeError, ValueError):
+            cooldown_until = 0
+        now_ts = int(fields.Datetime.now().timestamp())
+        if cooldown_until > now_ts:
+            _logger.debug(
+                "Skipping Poynt receipt fetch for %s — endpoint in cooldown "
+                "for %ss (template missing or endpoint unhealthy)",
+                transaction_id, cooldown_until - now_ts,
+            )
+            return None
+
         try:
             result = self._poynt_make_request(
                 'GET', f'transactions/{transaction_id}/receipt',
             )
             return result.get('data') or None
-        except (ValidationError, Exception):
+        except ValidationError as e:
+            err = str(e).lower()
+            if 'template' in err or '400' in err:
+                # Poynt is consistently rejecting the receipt call for this
+                # business. Put the endpoint in a 1-hour cooldown so subsequent
+                # webhooks do not hammer Poynt with known-bad requests.
+                ICP.set_param(cooldown_key, str(now_ts + 3600))
+                _logger.warning(
+                    "Poynt receipt endpoint returned %s — suspending receipt "
+                    "fetches for provider %s for 1 hour. "
+                    "Admin: check that the Poynt business has a receipt "
+                    "template configured in the Poynt dashboard.",
+                    e, self.id,
+                )
+            return None
+        except Exception:
             _logger.debug(
                 "Could not fetch Poynt receipt for transaction %s", transaction_id,
+                exc_info=True,
             )
             return None