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gsinghpal
264
fusion_ringcentral/views/rc_call_history_views.xml
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264
fusion_ringcentral/views/rc_call_history_views.xml
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<?xml version="1.0" encoding="utf-8"?>
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<odoo>
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<!-- Call History Form View -->
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<record id="view_rc_call_history_form" model="ir.ui.view">
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<field name="name">rc.call.history.form</field>
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<field name="model">rc.call.history</field>
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<field name="arch" type="xml">
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<form string="Call Record">
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<header>
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<button name="action_make_call" type="object"
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string="Call" icon="fa-phone"
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class="btn-primary"/>
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<button name="action_send_sms" type="object"
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string="Text" icon="fa-comment"
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class="btn-secondary"/>
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<button name="action_send_fax" type="object"
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string="Fax" icon="fa-fax"
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class="btn-secondary"
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invisible="not partner_id"/>
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</header>
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<sheet>
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<div class="oe_button_box" name="button_box">
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<button name="action_view_contact" type="object"
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class="oe_stat_button" icon="fa-user"
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invisible="not partner_id">
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<div class="o_stat_info">
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<span class="o_stat_text"><field name="partner_id" readonly="1" nolabel="1"/></span>
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</div>
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</button>
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<button name="action_view_sale_orders" type="object"
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class="oe_stat_button" icon="fa-shopping-cart"
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invisible="not partner_id">
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<field name="sale_order_count" widget="statinfo"
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string="Sales Orders"/>
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</button>
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<button name="action_view_invoices" type="object"
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class="oe_stat_button" icon="fa-file-text-o"
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invisible="not partner_id">
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<field name="invoice_count" widget="statinfo"
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string="Invoices"/>
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</button>
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</div>
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<div class="oe_title">
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<h1><field name="name" readonly="1"/></h1>
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</div>
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<div class="mb-3">
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<field name="direction" widget="badge"
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decoration-info="direction == 'outbound'"
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decoration-success="direction == 'inbound'"
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readonly="1"/>
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<field name="status" widget="badge"
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decoration-success="status == 'answered'"
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decoration-danger="status in ('missed', 'no_answer')"
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decoration-warning="status == 'busy'"
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readonly="1" class="ms-2"/>
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</div>
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<group>
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<group string="Call Details">
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<field name="from_number" widget="phone"/>
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<field name="to_number" widget="phone"/>
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<field name="start_time"/>
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<field name="duration_display" string="Duration"/>
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<field name="duration" invisible="1"/>
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</group>
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<group string="Linking">
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<field name="partner_id"/>
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<field name="user_id"/>
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<field name="sale_order_id" options="{'no_create': True}"/>
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</group>
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</group>
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<!-- Recording section -->
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<group string="Recording" invisible="not has_recording">
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<div>
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<button name="action_play_recording" type="object"
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string="Play Recording" icon="fa-play-circle"
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class="btn-primary"/>
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</div>
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<field name="has_recording" invisible="1"/>
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<field name="recording_content_uri" invisible="1"/>
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</group>
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<!-- Transcript section -->
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<group string="Transcript" invisible="not has_transcript">
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<field name="transcript_text" nolabel="1" readonly="1"/>
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<field name="has_transcript" invisible="1"/>
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</group>
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<!-- Notes -->
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<group string="Notes">
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<field name="notes" nolabel="1" placeholder="Add notes about this call..."/>
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</group>
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<group>
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<field name="rc_session_id" readonly="1" string="RingCentral Session ID"/>
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</group>
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</sheet>
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<chatter/>
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</form>
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</field>
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</record>
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<!-- Call History List View -->
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<record id="view_rc_call_history_list" model="ir.ui.view">
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<field name="name">rc.call.history.list</field>
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<field name="model">rc.call.history</field>
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<field name="arch" type="xml">
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<list string="Call History"
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decoration-danger="status in ('missed', 'no_answer')"
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decoration-success="status == 'answered'"
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decoration-warning="status == 'busy'">
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<field name="name"/>
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<field name="direction" widget="badge"
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decoration-info="direction == 'outbound'"
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decoration-success="direction == 'inbound'"/>
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<field name="start_time"/>
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<field name="from_number"/>
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<field name="to_number"/>
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<field name="partner_id"/>
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<field name="duration_display" string="Duration"/>
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<field name="status" widget="badge"
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decoration-success="status == 'answered'"
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decoration-danger="status in ('missed', 'no_answer')"
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decoration-warning="status == 'busy'"/>
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<field name="has_recording" string="Rec" widget="boolean"/>
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<field name="has_transcript" string="Trans" widget="boolean" optional="show"/>
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<field name="user_id" optional="hide"/>
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</list>
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</field>
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</record>
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<!-- Call History Search View -->
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<record id="view_rc_call_history_search" model="ir.ui.view">
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<field name="name">rc.call.history.search</field>
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<field name="model">rc.call.history</field>
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<field name="arch" type="xml">
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<search string="Search Calls">
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<field name="name"/>
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<field name="partner_id"/>
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<field name="from_number"/>
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<field name="to_number"/>
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<separator/>
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<filter string="Inbound" name="filter_inbound"
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domain="[('direction', '=', 'inbound')]"/>
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<filter string="Outbound" name="filter_outbound"
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domain="[('direction', '=', 'outbound')]"/>
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<separator/>
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<filter string="Answered" name="filter_answered"
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domain="[('status', '=', 'answered')]"/>
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<filter string="Missed" name="filter_missed"
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domain="[('status', 'in', ('missed', 'no_answer'))]"/>
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<filter string="Has Recording" name="filter_recording"
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domain="[('has_recording', '=', True)]"/>
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<filter string="Has Transcript" name="filter_transcript"
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domain="[('has_transcript', '=', True)]"/>
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<separator/>
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<filter string="Today" name="filter_today"
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domain="[('start_time', '>=', (context_today()).strftime('%%Y-%%m-%%d'))]"/>
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<filter string="This Week" name="filter_week"
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domain="[('start_time', '>=', (context_today() - relativedelta(weeks=1)).strftime('%%Y-%%m-%%d'))]"/>
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<filter string="This Month" name="filter_month"
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domain="[('start_time', '>=', (context_today() - relativedelta(months=1)).strftime('%%Y-%%m-%%d'))]"/>
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<separator/>
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<filter string="Direction" name="group_direction"
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context="{'group_by': 'direction'}"/>
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<filter string="Status" name="group_status"
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context="{'group_by': 'status'}"/>
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<filter string="Contact" name="group_partner"
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context="{'group_by': 'partner_id'}"/>
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<filter string="Date" name="group_date"
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context="{'group_by': 'start_time:month'}"/>
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</search>
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</field>
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</record>
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<!-- Graph View -->
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<record id="view_rc_call_history_graph" model="ir.ui.view">
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<field name="name">rc.call.history.graph</field>
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<field name="model">rc.call.history</field>
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<field name="arch" type="xml">
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<graph string="Call Analytics" type="bar">
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<field name="start_time" interval="month"/>
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<field name="direction"/>
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<field name="duration" type="measure"/>
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</graph>
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</field>
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</record>
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<!-- Pivot View -->
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<record id="view_rc_call_history_pivot" model="ir.ui.view">
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<field name="name">rc.call.history.pivot</field>
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<field name="model">rc.call.history</field>
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<field name="arch" type="xml">
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<pivot string="Call Analytics">
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<field name="partner_id" type="row"/>
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<field name="direction" type="col"/>
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<field name="duration" type="measure"/>
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</pivot>
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</field>
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</record>
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<!-- Actions -->
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<record id="action_rc_call_history" model="ir.actions.act_window">
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<field name="name">Call History</field>
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<field name="res_model">rc.call.history</field>
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<field name="path">calls</field>
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<field name="view_mode">list,form,graph,pivot</field>
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<field name="search_view_id" ref="view_rc_call_history_search"/>
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<field name="help" type="html">
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<p class="o_view_nocontent_smiling_face">
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No call history yet
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</p>
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<p>
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Call history is automatically synced from RingCentral every 15 minutes.
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Connect your RingCentral account in Configuration to start.
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</p>
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</field>
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</record>
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<record id="action_rc_call_inbound" model="ir.actions.act_window">
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<field name="name">Inbound Calls</field>
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<field name="res_model">rc.call.history</field>
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<field name="view_mode">list,form,graph</field>
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<field name="domain">[('direction', '=', 'inbound')]</field>
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<field name="search_view_id" ref="view_rc_call_history_search"/>
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</record>
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<record id="action_rc_call_outbound" model="ir.actions.act_window">
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<field name="name">Outbound Calls</field>
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<field name="res_model">rc.call.history</field>
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<field name="view_mode">list,form,graph</field>
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<field name="domain">[('direction', '=', 'outbound')]</field>
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<field name="search_view_id" ref="view_rc_call_history_search"/>
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</record>
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<!-- Phone menu items (under Fusion RingCentral root) -->
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<menuitem id="menu_rc_phone"
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name="Phone"
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parent="menu_rc_root"
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sequence="20"/>
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<menuitem id="menu_rc_call_history"
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name="Call History"
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parent="menu_rc_phone"
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action="action_rc_call_history"
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sequence="10"/>
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<menuitem id="menu_rc_call_inbound"
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name="Inbound Calls"
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parent="menu_rc_phone"
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action="action_rc_call_inbound"
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sequence="20"/>
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<menuitem id="menu_rc_call_outbound"
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name="Outbound Calls"
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parent="menu_rc_phone"
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action="action_rc_call_outbound"
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sequence="30"/>
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</odoo>
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