feat(fusion_repairs): Phase 2 - service catalogue, visit report, warranty, Poynt

Service catalogue
- New fusion.repair.service.catalog model: named service entries per
  equipment category with symptom keywords, estimated hours / cost,
  default parts, auto_schedule flag, optional pricelist override
- find_best_match() scores candidates by symptom-keyword overlap against
  intake text hints (issue summary + category + notes)
- Intake service wires it in: on submit, the matcher sets
  x_fc_service_catalog_id + x_fc_estimated_duration + x_fc_estimated_cost
  and (when auto_schedule=True) creates a draft dispatch task
- Double-task guard: if catalogue match already created a task, the
  urgency-based dispatch skips so we never duplicate

Visit report wizard
- fusion.repair.visit.report.wizard with labour hours + parts lines +
  technician notes + 'found another issue' branch
- Computes actual cost = (labour x service_product.list_price) + parts
- Compares against estimate -> sets requires_requote when variance
  exceeds configured threshold (% or $); shows warning banner inline
- On confirm: writes actuals back to repair, posts notes to chatter,
  optionally spawns a follow-up repair (T5 'found another issue')

Repair warranty
- New fusion.repair.warranty.coverage model (start/expiry, partner,
  product, lot, active flag)
- find_active_for(partner, product, lot) returns the most-recent active
  coverage
- Intake service auto-checks: when a new repair lands on an equipment
  that has active warranty coverage, posts a chatter banner so the
  office knows the work may be free under our 30/90-day re-do policy
  (manager review still required; never auto-zeros pricing)

Repair form
- Header: Visit Report + Collect Payment buttons (gated by group)
- action_collect_payment looks up the linked posted unpaid invoice on
  the repair SO and opens the Poynt wizard (action_open_poynt_payment_wizard)

AI intake summary
- _generate_ai_summary calls self.env['fusion.api.service'].call_openai
  with consumer='fusion_repairs', feature='intake_triage'
- Strict system prompt: no medical advice, no diagnoses, no recommending
  stop equipment use; ~80 words; plain English
- Try/fallback per fusion-api-integration.mdc: if fusion_api not
  installed or call fails -> silently skip; intake never blocked

Verified end-to-end on local westin-v19:
- Stairlift motor intake -> catalogue match -> estimated $500/2h -> auto
  dispatch task (count=1, not duplicated)
- Visit report: 2.5h x $250 + $100 parts = $725 actual vs $500 estimated
  = 45% variance -> requires_requote=True
- Warranty: 30-day coverage on the completed repair; second repair on
  same partner triggers warranty banner in chatter

Co-authored-by: Cursor <cursoragent@cursor.com>
This commit is contained in:
gsinghpal
2026-05-20 21:57:33 -04:00
parent ad553b1082
commit 7727745b73
14 changed files with 845 additions and 2 deletions

View File

@@ -45,4 +45,16 @@
action="action_repair_intake_template"
sequence="20"/>
<menuitem id="menu_fusion_repairs_service_catalog"
name="Service Catalogue"
parent="menu_fusion_repairs_configuration"
action="action_repair_service_catalog"
sequence="30"/>
<menuitem id="menu_fusion_repairs_warranty"
name="Repair Warranties"
parent="menu_fusion_repairs_configuration"
action="action_repair_warranty_coverage"
sequence="40"/>
</odoo>

View File

@@ -10,6 +10,22 @@
<field name="inherit_id" ref="repair.view_repair_order_form"/>
<field name="arch" type="xml">
<!-- Header action buttons (visit report + collect payment) -->
<xpath expr="//header" position="inside">
<button name="action_open_visit_report"
type="object"
string="Visit Report"
class="btn-primary"
invisible="state == 'cancel'"
groups="fusion_repairs.group_fusion_repairs_user"/>
<button name="action_collect_payment"
type="object"
string="Collect Payment"
class="btn-secondary"
invisible="state != 'done'"
groups="fusion_repairs.group_fusion_repairs_user"/>
</xpath>
<!-- Smart buttons: Technician Tasks + Intake Answers + Original SO. -->
<xpath expr="//div[hasclass('oe_button_box')]" position="inside">
<button name="action_view_technician_tasks"

View File

@@ -0,0 +1,59 @@
<?xml version="1.0" encoding="utf-8"?>
<odoo>
<record id="view_repair_warranty_coverage_list" model="ir.ui.view">
<field name="name">fusion.repair.warranty.coverage.list</field>
<field name="model">fusion.repair.warranty.coverage</field>
<field name="arch" type="xml">
<list string="Repair Warranty Coverage">
<field name="name"/>
<field name="repair_id"/>
<field name="partner_id"/>
<field name="product_id"/>
<field name="start_date"/>
<field name="coverage_days"/>
<field name="expiry_date"/>
<field name="is_active" widget="boolean_toggle"/>
</list>
</field>
</record>
<record id="view_repair_warranty_coverage_form" model="ir.ui.view">
<field name="name">fusion.repair.warranty.coverage.form</field>
<field name="model">fusion.repair.warranty.coverage</field>
<field name="arch" type="xml">
<form string="Warranty Coverage">
<sheet>
<div class="oe_title">
<h1>
<field name="name" readonly="1"/>
</h1>
</div>
<group>
<group>
<field name="repair_id" options="{'no_create': True}"/>
<field name="partner_id" readonly="1"/>
<field name="product_id" readonly="1"/>
<field name="lot_id" readonly="1"/>
</group>
<group>
<field name="start_date"/>
<field name="coverage_days"/>
<field name="expiry_date" readonly="1"/>
<field name="is_active" readonly="1" widget="boolean_toggle"/>
<field name="company_id" groups="base.group_multi_company"/>
</group>
</group>
<field name="notes"/>
</sheet>
</form>
</field>
</record>
<record id="action_repair_warranty_coverage" model="ir.actions.act_window">
<field name="name">Repair Warranties</field>
<field name="res_model">fusion.repair.warranty.coverage</field>
<field name="view_mode">list,form</field>
</record>
</odoo>

View File

@@ -0,0 +1,74 @@
<?xml version="1.0" encoding="utf-8"?>
<odoo>
<record id="view_repair_service_catalog_list" model="ir.ui.view">
<field name="name">fusion.repair.service.catalog.list</field>
<field name="model">fusion.repair.service.catalog</field>
<field name="arch" type="xml">
<list string="Service Catalogue">
<field name="sequence" widget="handle"/>
<field name="name"/>
<field name="product_category_id"/>
<field name="service_product_id"/>
<field name="estimated_hours"/>
<field name="estimated_cost" widget="monetary"/>
<field name="auto_schedule"/>
<field name="active" widget="boolean_toggle"/>
<field name="company_currency_id" column_invisible="True"/>
</list>
</field>
</record>
<record id="view_repair_service_catalog_form" model="ir.ui.view">
<field name="name">fusion.repair.service.catalog.form</field>
<field name="model">fusion.repair.service.catalog</field>
<field name="arch" type="xml">
<form string="Service Catalogue Entry">
<sheet>
<div class="oe_title">
<label for="name"/>
<h1>
<field name="name" placeholder="e.g. Stairlift Motor Replacement"/>
</h1>
</div>
<group>
<group>
<field name="code"/>
<field name="product_category_id"
options="{'no_create': True}"/>
<field name="task_type"/>
<field name="company_id" groups="base.group_multi_company"/>
</group>
<group>
<field name="estimated_hours" widget="float_time"/>
<field name="estimated_cost" widget="monetary"/>
<field name="auto_schedule"/>
<field name="active"/>
<field name="company_currency_id" invisible="1"/>
</group>
</group>
<separator string="Auto-Match"/>
<field name="symptom_keywords"
placeholder="Comma-separated keywords (e.g. motor, stuck, won't move)"/>
<separator string="Billing"/>
<group>
<field name="service_product_id"
options="{'no_create': True}"/>
<field name="pricelist_id"
options="{'no_create': True}"/>
</group>
<field name="default_parts_product_ids" widget="many2many_tags"
options="{'no_create': True}"/>
</sheet>
</form>
</field>
</record>
<record id="action_repair_service_catalog" model="ir.actions.act_window">
<field name="name">Service Catalogue</field>
<field name="res_model">fusion.repair.service.catalog</field>
<field name="view_mode">list,form</field>
</record>
</odoo>