Commit Graph

2 Commits

Author SHA1 Message Date
gsinghpal
48dd7718e2 feat(fusion_repairs): Bundle 10 - align pricing to Westin's printed rate card
User shared their actual published service-rate card. Bundle 9's seeded
numbers were placeholders that no longer match. Realigned the rate card,
added the LIFT & ELEVATING SERVICE class, added the in-shop labour
rate path, added the delivery / pickup charge model, added rush as a
proper tier (distinct from after-hours), and added 30-min increment
rounding on top of the existing 1-hour minimum.

EQUIPMENT CLASS

  fusion.repair.product.category gets a new x_fc_equipment_class
  selection: 'standard' vs 'lift_elevating'. The published card splits
  pricing into two service classes - lift_elevating has higher rates
  ($160 callout vs $95, $110/h vs $85).

  Categories marked lift_elevating in seed:
    stairlift, porch_lift, lift_chair (new)

  New 'Lift Chair' category seeded (power recliner / lift chair).

CALLOUT RATE CARD

  fusion.repair.callout.rate gets:
    - equipment_class field (standard / lift_elevating)
    - in_shop_labor_rate field (separate $75 vs $85 on-site)
    - 'rush' tier value (was missing - rush was implicit via emergency
       surcharge from Bundle 8; now a proper tier matching the printed
       rate card row 'Rush Service Calls $120')

  Re-seeded with the PUBLISHED Westin rate card (exact values):

    STANDARD SERVICE
      regular         $95  callout / $85/h on-site  / $75/h in-shop
      rush            $120 callout / $85/h          / $75/h
      after_hours     $140 callout / $85/h          / $75/h
      weekend         $180 callout / $85/h          / $75/h   (extension)
      holiday         $220 callout / $85/h          / $75/h   (extension)

    LIFT & ELEVATING SERVICE
      regular         $160 callout / $110/h on-site / $110/h in-shop
      rush            $200 callout / $110/h         / $110/h  (extension)
      after_hours     $240 callout / $110/h         / $110/h  (extension)
      weekend         $300 callout / $110/h         / $110/h  (extension)
      holiday         $360 callout / $110/h         / $110/h  (extension)

    Travel: $0.70 per km, BOTH WAYS, past 25 km, per technician
    (matches the per-card '$0.70 per km x 2-way' footnote).

  get_for_tier(tier, equipment_class) now resolves with a fallback:
  tries (tier, lift_elevating) first, falls back to (tier, standard)
  if no lift-specific row exists - so an admin can leave standard rows
  as the catch-all and only customise lift for the exceptions.

DELIVERY / PICKUP RATE CARD

  New fusion.repair.delivery.charge model + seed of all 7 items from
  the printed card:
    Local Service Area (within Brampton) ........ $35
    Outside Local Area .......................... $60
    Rush Pickups / Delivery ..................... $60 + $0.70/km x 2-way
    Lift Chair Delivery and Set-Up .............. $120
    Hospital Bed Delivery and Set-Up ............ $120
    Stairlift Delivery and Set-Up ............... $300
    Stairlift Removal ........................... $300

  quote_rush(distance_km) helper for the office's delivery scheduling.
  New menu: Configuration > Delivery / Pickup Charges.

PRICING ENGINE UPDATES (repair.order._compute_callout_quote)

  - Class-aware rate lookup (uses category.equipment_class).
  - In-shop mode (x_fc_in_shop=True): skips callout fee + extra-tech +
    travel; charges in_shop_labor_rate * hours * techs only. Per the
    rate-card footnote 'In-Shop Labour Rate'.
  - 30-min increment rounding ON TOP of the 1-hour floor:
    billable_h = max(ceil(actual * 2) / 2, min_hours)
    -> 20-min work bills 1.0 h
    -> 75-min work bills 1.5 h
    -> 95-min work bills 2.0 h
  - Improved breakdown text shows the rate-card row name + class +
    pro-ration math so the client can see how the total was computed.

NEW FIELDS

  repair.order:
    x_fc_in_shop  (Boolean) - flip to switch the quote engine to
                              in-shop mode.
    x_fc_callout_tier now includes 'rush' as a value (was missing).

  visit-report wizard:
    callout_in_shop related field - tech can flip the mode on-site if
    the work was actually done in-store after pickup.

MIGRATION SCRIPT

  migrations/19.0.2.1.0/post-migration.py runs once on existing
  installs:
    1. Updates stairlift / porch_lift / lift_chair categories
       equipment_class -> lift_elevating
    2. Wipes the 4 Bundle 9 rate-card xml_ids so the new noupdate=1
       seed creates them with the correct printed values.

  Fresh installs get the right values directly from the seed XML.
  Admin-created custom rate rows (no xml_id) are NEVER touched.

VERIFIED END-TO-END (0 bugs across 28 checks)

  Rate card matches printed values exactly:
    regular/standard      = $95/$85h/$75h          PASS
    rush/standard         = $120/$85h/$75h         PASS
    after_hours/standard  = $140/$85h/$75h         PASS
    regular/lift          = $160/$110h/$110h       PASS

  Six end-to-end quote scenarios:
    A. Standard 12km 20-min   -> $180  ($95 + 1h*$85)
    B. Lift     12km 20-min   -> $270  ($160 + 1h*$110)
    C. Rush     30km 1.2h     -> $254.50
       ($120 + ceil(2.4)/2=1.5h * $85 + 5km*2*$0.70 = $7)
    D. After-hours lift 2-tech 35km 2.6h -> $928.00
       ($240 + ceil(5.2)/2=3.0h * $110 * 2 + 10km*2*$0.70*2)
    E. In-shop  standard 2h   -> $150  (2h * $75 in-shop, no callout)
    F. In-shop  lift 1.5h     -> $165  (1.5h * $110 in-shop)

  Seven delivery rates loaded with correct amounts; rush 40km calc
  = $81 ($60 base + 15km*2*$0.70).

  Stairlift / Porch Lift / Lift Chair categories correctly marked
  lift_elevating; rest stay standard.

Bumped to 19.0.2.1.0.

Co-authored-by: Cursor <cursoragent@cursor.com>
2026-05-21 02:47:11 -04:00
gsinghpal
f41426c5b9 feat(fusion_repairs): Bundle 9 - service callout pricing + store labor warranty
Full home-service pricing engine plus the store labor warranty model. The
call price now itemises base callout + extra techs + hourly labour (with
the 30-min-included + 1-hour-minimum rule) + travel both ways past
threshold, with three independent waive paths: in-warranty / manager
override / sales-rep override. CS cannot waive (RBAC).

NEW MODELS

fusion.repair.callout.rate (rate card)
  Per (tier, company) row. Tiers: regular / after_hours / weekend / holiday.
  Fields:
    - base_callout_fee   (INCLUDES first 30 min for inspection / report)
    - second_tech_fee    + additional_tech_fee  (3rd, 4th tech)
    - hourly_labor_rate  + minimum_labor_hours  (default 1.0 floor)
    - travel_distance_threshold_km  + travel_per_km_fee
    - effective_from     (newer rows supersede older)
  Seeded with 4 default rows (regular $120/$95/0.85, after-hours
  $180/$140/1.10, weekend $240/$170/1.35, holiday $300/$200/1.50).

fusion.repair.labor.warranty (store labor warranty)
  Per (partner, product/lot, sale_order) record with warranty_years +
  start_date + computed end_date. State machine: active / expired / void
  / consumed. Void reasons spec'd by the user: user_negligence /
  gross_negligence / misuse / over_recommended_use / accidental_damage
  / not_covered_part / other.

  find_active_for(partner, product, lot) - lot-first then product+partner
  then partner-only fallback so warranty resolution survives partner-
  contact / product-variant differences.

  action_void(reason, notes) - manager-only; audit stamps voided_by_id
  + voided_at + reason; posts chatter.

PRODUCT EXTENSION
  product.template.x_fc_labor_warranty_years (Integer, default 0).

SALE-ORDER EXTENSION
  sale.order.action_confirm now also runs _fc_spawn_labor_warranties()
  which creates one fusion.repair.labor.warranty per unit of any product
  with x_fc_labor_warranty_years > 0. Lives alongside the existing
  service-plan spawn so a 5y-LW stairlift sold with a maintenance plan
  spawns both records in one go.

PRICING ENGINE ON REPAIR.ORDER

  9 new fields:
    x_fc_callout_tier            (regular/after_hours/weekend/holiday)
    x_fc_callout_distance_km     (one-way; system bills both ways)
    x_fc_callout_techs           (1, 2, 3+)
    x_fc_callout_labor_hours     (hours above the 30 min the callout covers)
    x_fc_labor_warranty_id       (auto-resolved on visit)
    x_fc_labor_warranty_status   (not_checked / eligible / not_covered /
                                  expired / void_misuse / waived)
    x_fc_labor_waived            + _by_id + _at + _reason

  6 computed quote fields:
    x_fc_quote_callout_base    (base_callout_fee)
    x_fc_quote_extra_techs     (second + additional fees)
    x_fc_quote_labor           (max(hours, min_hours) * rate * techs)
    x_fc_quote_travel          (max(distance - threshold, 0) * 2 * per_km * techs)
    x_fc_quote_waived          (= labor if warranty eligible OR labor waived)
    x_fc_quote_total           (sum minus waived; stored, indexable)
  + a human-readable x_fc_quote_breakdown_text used in the email template.

  3 new actions:
    action_check_labor_warranty  (anyone) - resolves the warranty and
       stamps x_fc_labor_warranty_status. Called automatically by the
       visit-report wizard.
    action_waive_labor_fee       (SECURITY GATED) - raises UserError unless
       caller is in group_fusion_repairs_manager OR
       group_fusion_repairs_sales_rep. CS users get the explicit message
       'Only Repairs Managers and Sales Reps can waive the labor fee.'
    action_acknowledge_rush      - Bundle 8 carryover.

SECURITY

  New group_fusion_repairs_sales_rep
    Independent group so a sales rep can waive labor on their accounts
    without becoming a Repairs Dispatcher / Manager. Manager IMPLIES
    sales_rep so managers automatically inherit the right.
  ACLs: callout.rate user-read / manager-full; labor.warranty user-read /
    sales_rep-write / manager-full / technician-read+write.

VISIT-REPORT WIZARD EXTENSIONS

  Pricing block (visible when outcome=completed):
    callout_tier / techs / distance_km / labor_hours_used (default 1.0
    minimum). Live quote_total_preview + breakdown shown to the tech so
    they can confirm the price with the client right at the door.

  Warranty block:
    labor_warranty_id_preview + labor_warranty_status_preview (badge
    coloured by status). 'warranty_void_reason' selection lets the tech
    void the warranty in real time when they find misuse / negligence /
    accidental damage - on submit the matching warranty record is voided
    permanently (action_void) AND the repair's labor charge re-computes
    without the waive.

  On confirm the wizard:
    1. Persists callout_labor_hours_used to the repair
    2. Calls repair.action_check_labor_warranty()
    3. If warranty_void_reason set + warranty resolved -> voids it,
       posts chatter, repair labor_warranty_status -> void_misuse

NAVIGATION

  Repair form 4 new header buttons:
    Check Labor Warranty   (anyone)
    Waive Labor Fee        (sales_rep + manager only, server-side gated)
    (plus the Bundle 8 Squeeze + Ack Rush from before)

  New 'Callout Pricing' notebook tab on repair form with:
    inputs, warranty/waiver, and the 6-line quote breakdown.

  New menus:
    Fusion Repairs > Labor Warranties
    Configuration > Callout Rate Card
    Configuration > Emergency Surcharges (Bundle 8 carryover)

VERIFICATION END-TO-END (7 scenarios, 0 bugs)

  A. Sale of a product with 5y LW -> LW-00002 spawned, expires 2031-05-21.
  B. In-warranty regular 12km 20-min repair:
       base 120 + labor 95 - waived 95 = $120 (callout only)
  C. After-hours 2-tech 40km 1.5h, NO warranty:
       180 + 90 + (1.5*140*2) + (15*2*1.10*2) = $756.00 exact
  D. In-warranty visit -> tech ticks misuse void_reason:
       Warranty record -> state=void / reason=misuse.
       Repair labor_warranty_status -> void_misuse.
       Quote re-computes WITHOUT waive: labor 1.5 * 95 = $142.50 charged.
  E. Manager waives labor on a no-warranty repair:
       Pre-waive $310 -> post-waive $120 (labor $190 -> waived).
       Audit: waived_by_id stamped to gsingh@.
  F. CS rep tries to waive: correctly denied with the spec'd error
       'Only Repairs Managers and Sales Reps can waive the labor fee.'
  G. Weekend 1-tech 30km 30-min:
       240 + (1.0*170) + (5*2*1.35) = $423.50 exact (min-1h floor
       correctly applied to the 0.5h actual work).

Bumped to 19.0.2.0.0 (minor version bump - new public-facing model).

Co-authored-by: Cursor <cursoragent@cursor.com>
2026-05-21 01:56:09 -04:00