Replace em-dashes and en-dashes with hyphens across 789 shipped source
files (py/xml/js/scss) so the delivered module reads as human-written;
em-dashes had become a recognizable AI-generated tell. Internal .md dev
notes are excluded. The WO-sticker mojibake strippers keep their dash
search targets (now written — / –). No logic changes: comments
and display strings only; validated with py_compile + lxml parse.
Rewrite the 7 customer notification emails to be intake-neutral
(ship-in / drop-off / pickup) and repair-aware, and fix the Shipped
email documents line (packing slip vs bill of lading; certificate only
when issued). Subjects use a hyphen separator.
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
Hold derives parent via job_id.sale_order_id; RMA via sale_order_id
directly — both get HOLD-<parent> / RMA-<parent> names. NCR and CAPA
have no SO link in core, so they fall back to their legacy sequences
(NCR/YYYY/NNN, CAPA/YYYY/NNN); future modules can override the
_fp_parent_sale_order hook to enable parent naming.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
