Fusion Repairs
47
Fusion Repairs
47
Repairs: User (CS Intake)
CS / front-office staff who take repair intake calls and view repairs.
Repairs: Dispatcher
Assigns technicians to repairs, reschedules visits, manages parts pre-pull picklists.
Repairs: Manager
Configures intake templates, pricing, maintenance contracts, on-call rotation, variance overrides.
Repair Order: Multi-Company
['|', ('company_id', '=', False), ('company_id', 'in', company_ids)]
Repair Order: Technician sees own repairs
['|', ('x_fc_technician_task_ids.technician_id', '=', user.id), ('x_fc_technician_task_ids.additional_technician_ids', 'in', [user.id])]
Repair Order: Repairs Office Full Access
[(1, '=', 1)]
Repair Order: Repairs Manager Can Delete
[(1, '=', 1)]
Technician Task: Repairs Office Access
[(1, '=', 1)]
Technician Task: Repairs Manager Can Delete
[(1, '=', 1)]
Repair Intake Answer: Multi-Company
['|', ('company_id', '=', False), ('company_id', 'in', company_ids)]
Repair Order: Sales Rep Portal - Own Repairs
[('x_fc_intake_user_id', '=', user.id)]