# -*- coding: utf-8 -*-
# Copyright 2026 Nexa Systems Inc.
# License OPL-1
"""Settings for fusion_helpdesk_central exposed via General Settings.

Surfaces the three ICP keys the engagement flow reads — OpenAI key /
model / reminder cadence — so admins don't have to dig into Technical →
System Parameters to set up the AI summary or change the reminder
window. All three are stored in ir.config_parameter via the
`config_parameter=` shortcut so the existing read paths
(engagement_wizard, helpdesk_ticket._fc_send_engagement_reminders)
continue to work unchanged.
"""
from odoo import fields, models


class ResConfigSettings(models.TransientModel):
    _inherit = 'res.config.settings'

    fhc_openai_api_key = fields.Char(
        string='OpenAI API Key',
        config_parameter='fusion_helpdesk_central.openai_api_key',
        help='Server-side key the engagement wizard uses to generate AI '
             'summaries on Engage. Leave blank to disable AI summaries — '
             'the wizard still works, you just write the brief manually. '
             'Keep secret: anyone with access to System Parameters could '
             'read it back.',
    )
    fhc_openai_model = fields.Char(
        string='OpenAI Model',
        config_parameter='fusion_helpdesk_central.openai_model',
        default='gpt-4o-mini',
        help='OpenAI model used for the engagement summary. Default '
             'gpt-4o-mini balances cost and quality — switch to gpt-4o '
             'or gpt-4o-2024-08-06 if you find summaries too thin.',
    )
    fhc_engagement_reminder_days = fields.Integer(
        string='Reminder After (days)',
        config_parameter='fusion_helpdesk_central.engagement_reminder_days',
        default=3,
        help='Days of inaction before the cron sends a single follow-up '
             'reminder to the owner. Set to 0 to disable reminders '
             'entirely. The cron sends at most one reminder per '
             'engagement regardless of this value.',
    )