86 lines
3.9 KiB
XML
86 lines
3.9 KiB
XML
<?xml version="1.0" encoding="utf-8"?>
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<odoo noupdate="1">
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<record id="email_template_followup_gentle" model="mail.template">
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<field name="name">Fusion Followup: Friendly Reminder</field>
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<field name="model_id" ref="base.model_res_partner"/>
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<field name="subject">Friendly reminder: invoice payment</field>
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<field name="email_from">{{ user.email_formatted }}</field>
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<field name="email_to">{{ object.email }}</field>
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<field name="body_html" type="html">
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<div>
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<p>Dear <t t-out="object.name"/>,</p>
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<p>This is a friendly reminder that you have outstanding invoices on
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your account. We understand that things happen — please let us know
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if there is anything we can do to help resolve this.</p>
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<p>You can review your account statement at any time, or contact our
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accounts receivable team with any questions.</p>
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<p>Best regards,<br/>
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<t t-out="user.company_id.name"/></p>
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</div>
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</field>
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<field name="lang">{{ object.lang }}</field>
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<field name="auto_delete" eval="True"/>
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</record>
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<record id="email_template_followup_firm" model="mail.template">
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<field name="name">Fusion Followup: Firm Warning</field>
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<field name="model_id" ref="base.model_res_partner"/>
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<field name="subject">Outstanding invoices — action required</field>
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<field name="email_from">{{ user.email_formatted }}</field>
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<field name="email_to">{{ object.email }}</field>
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<field name="body_html" type="html">
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<div>
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<p>Dear <t t-out="object.name"/>,</p>
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<p>Our records show outstanding invoices that require your immediate
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attention. We request that you remit payment as soon as possible to
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avoid further escalation.</p>
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<p>If you have already remitted payment, please disregard this notice
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and contact us with the payment details so we can update our records.</p>
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<p>If there are any disputes or concerns regarding these invoices,
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please contact our accounts receivable team immediately.</p>
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<p>Regards,<br/>
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<t t-out="user.company_id.name"/></p>
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</div>
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</field>
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<field name="lang">{{ object.lang }}</field>
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<field name="auto_delete" eval="True"/>
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</record>
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<record id="email_template_followup_legal" model="mail.template">
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<field name="name">Fusion Followup: Legal Notice</field>
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<field name="model_id" ref="base.model_res_partner"/>
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<field name="subject">FINAL NOTICE — outstanding balance</field>
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<field name="email_from">{{ user.email_formatted }}</field>
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<field name="email_to">{{ object.email }}</field>
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<field name="body_html" type="html">
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<div>
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<p>Dear <t t-out="object.name"/>,</p>
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<p>This is a FINAL NOTICE regarding outstanding invoices on your
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account. Despite previous reminders, your balance remains unpaid.</p>
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<p>If full payment is not received within 7 days from the date of this
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notice, we will be forced to refer this matter to our legal department
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for collection. This may include reporting the delinquency to credit
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bureaus and pursuing further legal action as permitted by law.</p>
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<p>Please contact us immediately to resolve this matter.</p>
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<p>Regards,<br/>
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<t t-out="user.company_id.name"/></p>
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</div>
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</field>
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<field name="lang">{{ object.lang }}</field>
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<field name="auto_delete" eval="True"/>
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</record>
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<!-- Wire templates to default levels -->
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<record id="level_reminder" model="fusion.followup.level">
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<field name="mail_template_id" ref="email_template_followup_gentle"/>
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</record>
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<record id="level_warning" model="fusion.followup.level">
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<field name="mail_template_id" ref="email_template_followup_firm"/>
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</record>
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<record id="level_legal_notice" model="fusion.followup.level">
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<field name="mail_template_id" ref="email_template_followup_legal"/>
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</record>
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</odoo>
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