Service catalogue - New fusion.repair.service.catalog model: named service entries per equipment category with symptom keywords, estimated hours / cost, default parts, auto_schedule flag, optional pricelist override - find_best_match() scores candidates by symptom-keyword overlap against intake text hints (issue summary + category + notes) - Intake service wires it in: on submit, the matcher sets x_fc_service_catalog_id + x_fc_estimated_duration + x_fc_estimated_cost and (when auto_schedule=True) creates a draft dispatch task - Double-task guard: if catalogue match already created a task, the urgency-based dispatch skips so we never duplicate Visit report wizard - fusion.repair.visit.report.wizard with labour hours + parts lines + technician notes + 'found another issue' branch - Computes actual cost = (labour x service_product.list_price) + parts - Compares against estimate -> sets requires_requote when variance exceeds configured threshold (% or $); shows warning banner inline - On confirm: writes actuals back to repair, posts notes to chatter, optionally spawns a follow-up repair (T5 'found another issue') Repair warranty - New fusion.repair.warranty.coverage model (start/expiry, partner, product, lot, active flag) - find_active_for(partner, product, lot) returns the most-recent active coverage - Intake service auto-checks: when a new repair lands on an equipment that has active warranty coverage, posts a chatter banner so the office knows the work may be free under our 30/90-day re-do policy (manager review still required; never auto-zeros pricing) Repair form - Header: Visit Report + Collect Payment buttons (gated by group) - action_collect_payment looks up the linked posted unpaid invoice on the repair SO and opens the Poynt wizard (action_open_poynt_payment_wizard) AI intake summary - _generate_ai_summary calls self.env['fusion.api.service'].call_openai with consumer='fusion_repairs', feature='intake_triage' - Strict system prompt: no medical advice, no diagnoses, no recommending stop equipment use; ~80 words; plain English - Try/fallback per fusion-api-integration.mdc: if fusion_api not installed or call fails -> silently skip; intake never blocked Verified end-to-end on local westin-v19: - Stairlift motor intake -> catalogue match -> estimated $500/2h -> auto dispatch task (count=1, not duplicated) - Visit report: 2.5h x $250 + $100 parts = $725 actual vs $500 estimated = 45% variance -> requires_requote=True - Warranty: 30-day coverage on the completed repair; second repair on same partner triggers warranty banner in chatter Co-authored-by: Cursor <cursoragent@cursor.com>
75 lines
3.3 KiB
XML
75 lines
3.3 KiB
XML
<?xml version="1.0" encoding="utf-8"?>
|
|
<odoo>
|
|
|
|
<record id="view_repair_service_catalog_list" model="ir.ui.view">
|
|
<field name="name">fusion.repair.service.catalog.list</field>
|
|
<field name="model">fusion.repair.service.catalog</field>
|
|
<field name="arch" type="xml">
|
|
<list string="Service Catalogue">
|
|
<field name="sequence" widget="handle"/>
|
|
<field name="name"/>
|
|
<field name="product_category_id"/>
|
|
<field name="service_product_id"/>
|
|
<field name="estimated_hours"/>
|
|
<field name="estimated_cost" widget="monetary"/>
|
|
<field name="auto_schedule"/>
|
|
<field name="active" widget="boolean_toggle"/>
|
|
<field name="company_currency_id" column_invisible="True"/>
|
|
</list>
|
|
</field>
|
|
</record>
|
|
|
|
<record id="view_repair_service_catalog_form" model="ir.ui.view">
|
|
<field name="name">fusion.repair.service.catalog.form</field>
|
|
<field name="model">fusion.repair.service.catalog</field>
|
|
<field name="arch" type="xml">
|
|
<form string="Service Catalogue Entry">
|
|
<sheet>
|
|
<div class="oe_title">
|
|
<label for="name"/>
|
|
<h1>
|
|
<field name="name" placeholder="e.g. Stairlift Motor Replacement"/>
|
|
</h1>
|
|
</div>
|
|
<group>
|
|
<group>
|
|
<field name="code"/>
|
|
<field name="product_category_id"
|
|
options="{'no_create': True}"/>
|
|
<field name="task_type"/>
|
|
<field name="company_id" groups="base.group_multi_company"/>
|
|
</group>
|
|
<group>
|
|
<field name="estimated_hours" widget="float_time"/>
|
|
<field name="estimated_cost" widget="monetary"/>
|
|
<field name="auto_schedule"/>
|
|
<field name="active"/>
|
|
<field name="company_currency_id" invisible="1"/>
|
|
</group>
|
|
</group>
|
|
<separator string="Auto-Match"/>
|
|
<field name="symptom_keywords"
|
|
placeholder="Comma-separated keywords (e.g. motor, stuck, won't move)"/>
|
|
|
|
<separator string="Billing"/>
|
|
<group>
|
|
<field name="service_product_id"
|
|
options="{'no_create': True}"/>
|
|
<field name="pricelist_id"
|
|
options="{'no_create': True}"/>
|
|
</group>
|
|
<field name="default_parts_product_ids" widget="many2many_tags"
|
|
options="{'no_create': True}"/>
|
|
</sheet>
|
|
</form>
|
|
</field>
|
|
</record>
|
|
|
|
<record id="action_repair_service_catalog" model="ir.actions.act_window">
|
|
<field name="name">Service Catalogue</field>
|
|
<field name="res_model">fusion.repair.service.catalog</field>
|
|
<field name="view_mode">list,form</field>
|
|
</record>
|
|
|
|
</odoo>
|