5c8768c556
CL6/CL7 AI self-check engine
- New fusion.repair.ai.service AbstractModel with single guardrailed
suggest_self_check(category_id, symptoms, urgency) entry point.
- Hard-escalation FIRST (before any AI call): stairlift / porch lift +
safety symptoms (smoke / burning / spark / stuck / motor), OR any
mention of fire / injury / hurt / bleeding / trapped, OR urgency=safety
-> escalate immediately regardless of AI availability.
- AI call via fusion.api.service.call_openai() (consumer='fusion_repairs',
feature='client_self_triage') with try/fallback per project rule -
no hard fusion_api dep, no install error if it's missing.
- Strict response validation: JSON schema check, max 3 steps, max 200
chars per field, forbidden-phrase regex (diagnose, you have, medical
condition, stop using, consult doctor, price patterns) - on any
failure falls back to deterministic rules.
- 24h in-memory cache keyed by (category, symptom_hash) so repeat calls
during AI cost-cap incidents come from cache.
- System prompt + JSON schema published as ir.config_parameter so office
can refine without code changes (default prompt + schema in spec
Appendix A).
- New fusion.repair.self.check.rule model + 17 seeded rules across all
7 product categories (data/self_check_data.xml) - these are the
deterministic fallback AND the canonical seed if AI is disabled.
- New /repair/self_check jsonrpc route (auth=public) gated by the
per-IP rate-limit; defensive input bounds (max 5 symptoms, 500 chars
each) defend against prompt-injection bloat.
CL15 weekend safety escalation + on-call paging
- New fusion.repair.on.call.service AbstractModel with:
* find_next_on_call(exclude=...) -> lowest x_fc_on_call_priority
* page_on_call(repair) -> sends mail to next available + writes
x_fc_on_call_token / x_fc_on_call_paged_user_id / paged_at on the
repair, posts chatter
* acknowledge(repair, user) -> records ack, posts chatter
* cron_escalate_unacknowledged() -> every 5 min, re-pages the next
priority for repairs paged >15 min ago without ack
- Auto-fires from intake service whenever x_fc_urgency='safety' is
submitted. _is_business_hours() defaults to "page" when no calendar
is set or after working hours.
- New email_template_on_call_page with 4px red accent + acknowledge
CTA button linking to /repair/on-call/ack/<token>.
- /repair/on-call/ack/<token> http route (auth=user, must be the paged
manager OR any internal user) records the ack and renders confirmation.
- 5-minute cron 'Fusion Repairs: Escalate unacknowledged on-call pages'
with configurable window via fusion_repairs.on_call_escalate_minutes
(default 15).
- New repair.order fields x_fc_on_call_token, x_fc_on_call_paged_user_id,
x_fc_on_call_paged_at, x_fc_on_call_acknowledged_user_ids,
x_fc_on_call_acknowledged_at - all copy=False so duplicates start fresh.
CL17 QR sticker generator
- New fusion.repair.qr.sticker.wizard TransientModel takes a Many2many
of stock.lot records (optionally filtered by product).
- QWeb PDF report fusion_repairs.report_qr_stickers prints a 4-up
sticker sheet on letter paper: 80mm x 50mm per sticker with the
QR code (38mm), product name, serial number, and the canonical
portal URL (from web.base.url + fusion_repairs.client_portal_url).
- QR encodes /repair?sn=<serial> which the public client portal
already pre-fills via the ?sn= query param.
- Uses the qrcode library if available; renders 'QR lib missing'
placeholder otherwise so the PDF still prints.
- New menu Configuration > Generate QR Stickers + standalone wizard.
Verified end-to-end on local westin-v19:
CL6 stairlift+smoke -> escalate=True source=escalated reason=safety
CL6 bed (no AI) -> fallback returned escalate=True (safe default)
CL15 admin paged for RO-202605-10 with 27-char token
CL17 sticker URL: /repair?sn=001124032521528404
QR data URI: data:image/png;base64,iVBORw... (PNG OK)
Bumped to 19.0.1.2.0 (minor bump - new public-facing capabilities).
Co-authored-by: Cursor <cursoragent@cursor.com>
123 lines
4.4 KiB
Python
123 lines
4.4 KiB
Python
# -*- coding: utf-8 -*-
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# Copyright 2024-2026 Nexa Systems Inc.
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# License OPL-1 (Odoo Proprietary License v1.0)
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{
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'name': 'Fusion Repairs',
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'version': '19.0.1.2.0',
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'category': 'Inventory/Repairs',
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'summary': 'Guided medical equipment repair intake, dispatch, maintenance, and self-service portal',
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'description': """
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Fusion Repairs
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==============
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Comprehensive repairs and maintenance management for medical equipment retailers
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and service providers (hospital beds, wheelchairs, stairlifts, porch lifts,
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walkers, mattresses, rollators).
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Phase 1 - MVP
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-------------
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- Three intake surfaces sharing one service layer:
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* Backend wizard for CS reps on the phone
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* Sales rep portal (/my/repair/new) for reps on the road
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* Public client self-service portal (/repair) - voicemail ready
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- Guided question templates per medical equipment category
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- Phone-first partner lookup with duplicate-call detection
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- Multi-equipment per call (one repair.order per unit)
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- Photo / video capture during intake
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- Third-party equipment support (equipment we didn't sell)
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- Auto warranty detection from original sale order
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- Office notification recipients + 4 follow-up activities
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- repair.order extensions linked to fusion.technician.task
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Phase 2-4 (roadmap)
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-------------------
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- AI self-check engine with strict medical safety guardrails
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- Upsell engine and direct-buy parts/plans
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- Repair warranty tracking (free re-do window)
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- Visit report wizard with Poynt terminal payment
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- Maintenance contracts with client self-booking
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- Weekend safety on-call paging
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- SMS notifications, compliance certificates, analytics
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Copyright (C) 2024-2026 Nexa Systems Inc. All rights reserved.
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""",
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'author': 'Nexa Systems Inc.',
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'website': 'https://www.nexasystems.ca',
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'maintainer': 'Nexa Systems Inc.',
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'support': 'support@nexasystems.ca',
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'license': 'OPL-1',
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'price': 0.00,
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'currency': 'CAD',
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'depends': [
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'base',
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'mail',
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'portal',
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'website',
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'sale_management',
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'stock',
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'repair',
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'maintenance',
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'fusion_tasks',
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'fusion_poynt',
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'fusion_authorizer_portal',
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],
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'data': [
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# Security
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'security/security.xml',
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'security/ir.model.access.csv',
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# Data (must load before views that reference records)
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'data/ir_sequence_data.xml',
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'data/ir_config_parameter_data.xml',
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'data/ir_cron_data.xml',
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'data/mail_activity_type_data.xml',
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'data/mail_template_data.xml',
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'data/repair_product_category_data.xml',
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'data/intake_template_data.xml',
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'data/self_check_data.xml',
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# Views
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'views/repair_product_category_views.xml',
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'views/intake_template_views.xml',
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'views/service_catalog_views.xml',
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'views/repair_warranty_views.xml',
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'views/maintenance_contract_views.xml',
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'views/repair_dashboard_views.xml',
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'views/repair_order_views.xml',
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'views/sale_order_views.xml',
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'views/technician_task_views.xml',
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'views/res_partner_views.xml',
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'views/res_users_views.xml',
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'views/res_config_settings_views.xml',
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# Portal templates
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'views/portal_sales_rep_templates.xml',
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'views/portal_client_repair_templates.xml',
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'views/portal_maintenance_templates.xml',
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# Wizards
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'wizard/repair_intake_wizard_views.xml',
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'wizard/repair_visit_report_wizard_views.xml',
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'wizard/qr_sticker_wizard_views.xml',
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# Reports
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'report/qr_sticker_report.xml',
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# Menus (last, after all referenced actions exist)
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'views/menus.xml',
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],
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'assets': {
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'web.assets_backend': [
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# Tokens MUST load first - dashboard.scss references its variables.
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'fusion_repairs/static/src/scss/_fr_tokens.scss',
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'fusion_repairs/static/src/scss/dashboard.scss',
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'fusion_repairs/static/src/components/dashboard/dashboard.js',
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'fusion_repairs/static/src/components/dashboard/dashboard.xml',
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],
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'web.assets_frontend': [
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'fusion_repairs/static/src/scss/portal_repair_mobile.scss',
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'fusion_repairs/static/src/scss/portal_client_repair.scss',
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'fusion_repairs/static/src/js/portal_repair_intake.js',
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],
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},
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'images': ['static/description/icon.png'],
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'installable': True,
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'application': True,
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'auto_install': False,
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}
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