76866a7c76
Previous fix (return True from action_generate_summary) prevented the
self-id crash but introduced a worse regression: Odoo's web client
auto-closes target='new' modals on any non-action return — the
"wizard done" convention. So Generate Summary updated the field and
then immediately killed the dialog, leaving the user with no chance
to click Send Engagement.
The only Odoo-19 idiom that reliably keeps a wizard dialog open
across a button click is to return an act_window dict that re-opens
the same wizard record (res_id=self.id). That was the original
approach — it crashed because of the active_id self-id collision in
default_get. With the active_model='helpdesk.ticket' guard now in
place (from 0104e877), the re-open is safe.
Belt-and-suspenders: the re-open action passes context={} explicitly,
so even if a future change to default_get drops the active_model
guard, there's no parent-form active_id leaking in to confuse the
ticket lookup. The wizard record is loaded by res_id directly; Odoo
19 doesn't call default_get for record loads, only for new-record
creation.
Centralised the re-open logic in _reopen_action so single + bulk
modes share the same code path.
Bumps fusion_helpdesk_central to 19.0.2.3.4.
46 lines
1.7 KiB
Python
46 lines
1.7 KiB
Python
# -*- coding: utf-8 -*-
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# Copyright 2026 Nexa Systems Inc.
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# License OPL-1
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{
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'name': 'Fusion Helpdesk Central — Client API Keys',
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'version': '19.0.2.3.4',
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'category': 'Productivity',
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'summary': 'Admin UI on the central Odoo for issuing per-client API '
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'keys used by fusion_helpdesk client deployments.',
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'description': """
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Fusion Helpdesk Central
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=======================
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Companion to `fusion_helpdesk`. Install on the central Odoo (the one
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running the Helpdesk app) to manage **per-client API keys** instead of
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shipping a shared bot password to every client deployment.
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Each row in *Helpdesk → Configuration → Client API Keys* maps a client
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label (e.g. ENTECH, MOBILITY) to a real `res.users.apikeys` row on the
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shared bot user. The plaintext key is shown ONCE on creation; revoke
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in one click if a deployment is compromised.
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Depends only on `helpdesk`. No client-side install needed.
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""",
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'author': 'Nexa Systems Inc.',
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'website': 'https://www.nexasystems.ca',
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'license': 'OPL-1',
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'depends': ['helpdesk'],
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'data': [
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'security/ir.model.access.csv',
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'data/ir_config_parameter_data.xml',
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'data/mail_template_ack.xml',
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'data/mail_template_engagement.xml',
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'data/helpdesk_tag_critical.xml',
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'data/ir_cron_engagement_reminder.xml',
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'views/fusion_helpdesk_client_key_views.xml',
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'views/helpdesk_ticket_views.xml',
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'views/engagement_wizard_views.xml',
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'views/engagement_reporting_views.xml',
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'views/portal_templates.xml',
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'views/res_config_settings_views.xml',
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],
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'installable': True,
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'auto_install': False,
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'application': False,
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}
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