903ceb10d0
Surfaced by installing fusion_repairs into a westin-v19 clone (its first-ever clean install; cloud.md's 'installed locally' was stale). (1) Post-visit NPS mail template used url_encode(), which is NOT in Odoo 19's mail.template QWeb render context -> save-validation failed at install (ParseError 'issue with this value'); replaced with a string-method (.replace) fallback. (2) views/menus.xml defined menu_fusion_repairs_configuration AFTER the children referencing it as parent -> 'External ID not found in the system'; moved the parent definition above its children. fusion_repairs now installs cleanly (32 models, 11 templates) on the Enterprise stack. Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
506 lines
37 KiB
XML
506 lines
37 KiB
XML
<?xml version="1.0" encoding="utf-8"?>
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<!--
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Fusion Repairs Mail Templates.
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Styling: 4px accent bar, 600px max-width, dark/light safe.
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Mirrors fusion_claims/data/mail_template_data.xml ADP templates for consistency.
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-->
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<odoo>
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<data noupdate="1">
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<!-- ============================================================== -->
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<!-- Repair Intake Received - Client Confirmation -->
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<!-- ============================================================== -->
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<record id="email_template_intake_received_client" model="mail.template">
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<field name="name">Repair: Intake Received (Client)</field>
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<field name="model_id" ref="repair.model_repair_order"/>
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<field name="subject">{{ object.company_id.name }} - Service Call {{ object.name or 'received' }}</field>
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<field name="email_from">{{ (object.user_id.email_formatted or object.company_id.email_formatted or user.email_formatted) }}</field>
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<field name="partner_to">{{ object.partner_id.id }}</field>
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<field name="body_html" type="html">
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<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Arial,sans-serif;max-width:600px;margin:0 auto;">
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<div style="height:4px;background-color:#2B6CB0;"></div>
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<div style="padding:32px 28px;">
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<p style="color:#2B6CB0;font-size:13px;font-weight:600;letter-spacing:0.5px;text-transform:uppercase;margin:0 0 24px 0;">
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<t t-out="object.company_id.name"/>
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</p>
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<h2 style="font-size:22px;font-weight:700;margin:0 0 6px 0;line-height:1.3;">We received your service request</h2>
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<p style="opacity:0.65;font-size:15px;line-height:1.5;margin:0 0 24px 0;">
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Hello <t t-out="object.partner_id.name or 'there'"/>, thank you for letting us know about your equipment.
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Your service call reference is <strong><t t-out="object.name"/></strong>.
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</p>
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<table style="width:100%;border-collapse:collapse;margin:0 0 24px 0;">
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<tr><td colspan="2" style="padding:10px 14px;font-size:12px;font-weight:600;opacity:0.55;text-transform:uppercase;letter-spacing:0.5px;border-bottom:2px solid rgba(128,128,128,0.25);">Service Call Details</td></tr>
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<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);width:35%;">Reference</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.name"/></td></tr>
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<t t-if="object.product_id">
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<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Equipment</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.product_id.display_name"/></td></tr>
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</t>
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<t t-if="object.schedule_date">
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<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Scheduled</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.schedule_date" t-options="{'widget': 'datetime'}"/></td></tr>
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</t>
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<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;">Status</td><td style="padding:10px 14px;font-size:14px;"><t t-out="dict(object._fields['state'].selection).get(object.state)"/></td></tr>
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</table>
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<div style="border-left:3px solid #2B6CB0;padding:12px 16px;margin:0 0 24px 0;">
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<p style="margin:0;font-size:14px;line-height:1.5;">
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A team member will be in touch shortly to confirm the next steps.
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If you need to reach us before then, please contact our office directly.
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</p>
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</div>
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<t t-if="not is_html_empty(object.user_id.signature)" data-o-mail-quote-container="1">
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<div data-o-mail-quote="1">--<br data-o-mail-quote="1"/><t t-out="object.user_id.signature or ''" data-o-mail-quote="1"/></div>
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</t>
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</div>
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</div>
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</field>
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<field name="lang">{{ object.partner_id.lang }}</field>
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<field name="auto_delete" eval="True"/>
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</record>
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<!-- ============================================================== -->
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<!-- X2: Day-before visit reminder -->
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<!-- ============================================================== -->
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<record id="email_template_visit_day_before" model="mail.template">
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<field name="name">Repair: Day-Before Visit Reminder</field>
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<field name="model_id" ref="repair.model_repair_order"/>
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<field name="subject">Reminder: technician visit tomorrow for {{ object.name }}</field>
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<field name="email_from">{{ (object.company_id.email_formatted or user.email_formatted) }}</field>
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<field name="partner_to">{{ object.partner_id.id }}</field>
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<field name="body_html" type="html">
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<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Arial,sans-serif;max-width:600px;margin:0 auto;">
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<div style="height:4px;background-color:#2B6CB0;"></div>
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<div style="padding:32px 28px;">
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<p style="color:#2B6CB0;font-size:13px;font-weight:600;letter-spacing:0.5px;text-transform:uppercase;margin:0 0 24px 0;">
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<t t-out="object.company_id.name"/>
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</p>
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<h2 style="font-size:22px;font-weight:700;margin:0 0 6px 0;line-height:1.3;">Reminder: our technician visits tomorrow</h2>
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<p style="opacity:0.65;font-size:15px;line-height:1.5;margin:0 0 24px 0;">
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Hello <t t-out="object.partner_id.name or 'there'"/>, this is a friendly
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reminder that your service call <strong><t t-out="object.name"/></strong>
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is scheduled for tomorrow.
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</p>
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<!-- H3: pull the SPECIFIC task via context (cron passes reminder_task_id);
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fall back to the first task otherwise so manual sends still work. -->
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<t t-set="task_id" t-value="ctx.get('reminder_task_id') if ctx else False"/>
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<t t-set="task" t-value="env['fusion.technician.task'].browse(task_id) if task_id else object.x_fc_technician_task_ids[:1]"/>
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<table style="width:100%;border-collapse:collapse;margin:0 0 24px 0;">
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<t t-if="task">
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<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);width:35%;">Scheduled</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="task.scheduled_date" t-options="{'widget': 'date'}"/></td></tr>
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<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Technician</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="task.technician_id.name or 'TBC'"/></td></tr>
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</t>
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<t t-if="object.product_id">
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<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Equipment</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.product_id.display_name"/></td></tr>
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</t>
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</table>
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<div style="border-left:3px solid #2B6CB0;padding:12px 16px;margin:0 0 24px 0;">
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<p style="margin:0;font-size:14px;line-height:1.5;">
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<strong>Need to reschedule?</strong> Reply to this email or call our office.
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Please make sure the equipment is accessible and any pets are secured.
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</p>
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</div>
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</div>
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</div>
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</field>
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<field name="lang">{{ object.partner_id.lang }}</field>
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<field name="auto_delete" eval="True"/>
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</record>
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<!-- ============================================================== -->
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<!-- X4: Post-visit NPS / Google review -->
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<!-- ============================================================== -->
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<record id="email_template_post_visit_nps" model="mail.template">
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<field name="name">Repair: Post-Visit NPS</field>
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<field name="model_id" ref="repair.model_repair_order"/>
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<field name="subject">How did we do, {{ object.partner_id.name or 'there' }}?</field>
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<field name="email_from">{{ (object.company_id.email_formatted or user.email_formatted) }}</field>
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<field name="partner_to">{{ object.partner_id.id }}</field>
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<field name="body_html" type="html">
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<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Arial,sans-serif;max-width:600px;margin:0 auto;">
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<div style="height:4px;background-color:#38a169;"></div>
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<div style="padding:32px 28px;">
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<p style="color:#38a169;font-size:13px;font-weight:600;letter-spacing:0.5px;text-transform:uppercase;margin:0 0 24px 0;">
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<t t-out="object.company_id.name"/>
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</p>
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<h2 style="font-size:22px;font-weight:700;margin:0 0 6px 0;line-height:1.3;">Thanks for trusting us with your equipment</h2>
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<p style="opacity:0.65;font-size:15px;line-height:1.5;margin:0 0 24px 0;">
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Your service call <strong><t t-out="object.name"/></strong> is complete.
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We would love to hear how it went - your feedback helps other clients
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find us and helps us improve.
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</p>
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<!-- H4: build a fallback search URL without url_encode (not available in the mail QWeb render context); replace spaces so the URL survives. -->
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<t t-set="review_url" t-value="object.company_id.x_fc_google_review_url or ('https://www.google.com/search?q=' + (object.company_id.name or '').replace(' ', '+'))"/>
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<div style="text-align:center;margin:0 0 24px 0;">
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<a t-att-href="review_url"
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style="display:inline-block;padding:14px 28px;background-color:#38a169;color:#ffffff;text-decoration:none;border-radius:6px;font-size:16px;font-weight:600;">
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Leave a Google review
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</a>
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</div>
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<p style="opacity:0.55;font-size:12px;margin:0;">
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If anything is not right, please reply directly to this email - we will make it right.
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</p>
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</div>
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</div>
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</field>
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<field name="lang">{{ object.partner_id.lang }}</field>
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<field name="auto_delete" eval="True"/>
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</record>
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<!-- ============================================================== -->
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<!-- Bundle 8: Rush service technician alert (mid-shift squeeze) -->
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<!-- ============================================================== -->
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<record id="email_template_rush_tech_alert" model="mail.template">
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<field name="name">Repair: Rush Squeeze - Tech Alert</field>
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<field name="model_id" ref="repair.model_repair_order"/>
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<field name="subject">URGENT: {{ object.partner_id.name or 'rush client' }} added to your route - {{ object.name }}</field>
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<field name="email_from">{{ (object.company_id.email_formatted or user.email_formatted) }}</field>
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<field name="body_html" type="html">
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<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Arial,sans-serif;max-width:600px;margin:0 auto;">
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<div style="height:4px;background-color:#c53030;"></div>
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<div style="padding:32px 28px;">
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<p style="color:#c53030;font-size:13px;font-weight:600;letter-spacing:0.5px;text-transform:uppercase;margin:0 0 24px 0;">
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Rush stop added to your day
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</p>
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<h2 style="font-size:22px;font-weight:700;margin:0 0 6px 0;">A rush call was squeezed into your route</h2>
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<p style="opacity:0.65;font-size:15px;line-height:1.5;margin:0 0 24px 0;">
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Office added this between your existing stops. Please re-sequence
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your day and head over as soon as you can finish your current job.
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</p>
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<table style="width:100%;border-collapse:collapse;margin:0 0 24px 0;">
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<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);width:35%;">Repair</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.name"/></td></tr>
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<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Client</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.partner_id.name or '?'"/></td></tr>
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<t t-if="object.partner_id.phone">
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<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Phone</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><a t-attf-href="tel:{{ object.partner_id.phone }}"><t t-out="object.partner_id.phone"/></a></td></tr>
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</t>
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<t t-if="object.x_fc_repair_category_id">
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<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Equipment</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.x_fc_repair_category_id.name"/></td></tr>
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</t>
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<t t-if="object.partner_id.street or object.partner_id.city">
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<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Address</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.partner_id.street or ''"/>, <t t-out="object.partner_id.city or ''"/></td></tr>
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</t>
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<t t-if="object.x_fc_rush_surcharge">
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<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;">Rush Surcharge</td><td style="padding:10px 14px;font-size:14px;color:#c53030;font-weight:600;">$<t t-out="object.x_fc_rush_surcharge"/></td></tr>
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</t>
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</table>
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<p style="margin:0;font-size:13px;color:#888;">
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Open the task in your tech portal to see the full route and tap Start Timer when you arrive.
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</p>
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</div>
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</div>
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</field>
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<field name="auto_delete" eval="True"/>
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</record>
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<!-- ============================================================== -->
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<!-- Bundle 8: Repair awaiting parts (client comms) -->
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<!-- ============================================================== -->
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<record id="email_template_repair_awaiting_parts" model="mail.template">
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<field name="name">Repair: Awaiting Parts (Client)</field>
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<field name="model_id" ref="repair.model_repair_order"/>
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<field name="subject">{{ object.company_id.name }} - update on your repair {{ object.name }}</field>
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<field name="email_from">{{ (object.company_id.email_formatted or user.email_formatted) }}</field>
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<field name="partner_to">{{ object.partner_id.id }}</field>
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<field name="body_html" type="html">
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<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Arial,sans-serif;max-width:600px;margin:0 auto;">
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<div style="height:4px;background-color:#d97706;"></div>
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<div style="padding:32px 28px;">
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<p style="color:#d97706;font-size:13px;font-weight:600;letter-spacing:0.5px;text-transform:uppercase;margin:0 0 24px 0;">
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<t t-out="object.company_id.name"/>
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</p>
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<h2 style="font-size:22px;font-weight:700;margin:0 0 6px 0;">We found the problem - here's the plan</h2>
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<p style="opacity:0.65;font-size:15px;line-height:1.5;margin:0 0 24px 0;">
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Hello <t t-out="object.partner_id.name or 'there'"/>, our technician
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diagnosed your equipment today but needs a part we don't carry on the
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truck. We're ordering it right away from the manufacturer.
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</p>
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<table style="width:100%;border-collapse:collapse;margin:0 0 24px 0;">
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<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);width:40%;">Reference</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.name"/></td></tr>
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<t t-if="object.x_fc_parts_eta_date">
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<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;">Expected return visit</td><td style="padding:10px 14px;font-size:14px;color:#d97706;font-weight:600;">~<t t-out="object.x_fc_parts_eta_date" t-options="{'widget': 'date'}"/></td></tr>
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</t>
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</table>
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<div style="border-left:3px solid #d97706;padding:12px 16px;margin:0 0 24px 0;">
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<p style="margin:0;font-size:14px;line-height:1.5;">
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<strong>What happens next:</strong>
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</p>
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<ol style="margin:8px 0 0 0;font-size:14px;line-height:1.6;">
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<li>We order the parts from the manufacturer today.</li>
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<li>When the parts arrive at our warehouse, we'll email you with a confirmed visit date.</li>
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<li>You don't need to do anything in the meantime.</li>
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</ol>
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</div>
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<p style="opacity:0.55;font-size:12px;margin:0;">
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Questions? Reply to this email or call our office. Reference: <t t-out="object.name"/>.
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</p>
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</div>
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</div>
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</field>
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<field name="lang">{{ object.partner_id.lang }}</field>
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<field name="auto_delete" eval="True"/>
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</record>
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<!-- ============================================================== -->
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<!-- Bundle 8: Specific parts ordered (per part) -->
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<!-- ============================================================== -->
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<record id="email_template_parts_ordered" model="mail.template">
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<field name="name">Repair: Parts Ordered (Client)</field>
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<field name="model_id" ref="model_fusion_repair_part_order"/>
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<field name="subject">Parts ordered for your {{ object.repair_order_id.x_fc_repair_category_id.name or 'equipment' }} - expected {{ object.expected_date }}</field>
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<field name="email_from">{{ (object.company_id.email_formatted or user.email_formatted) }}</field>
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<field name="partner_to">{{ object.partner_id.id }}</field>
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<field name="body_html" type="html">
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<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Arial,sans-serif;max-width:600px;margin:0 auto;">
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<div style="height:4px;background-color:#2B6CB0;"></div>
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<div style="padding:32px 28px;">
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<h2 style="font-size:22px;font-weight:700;margin:0 0 16px 0;">Your part has been ordered</h2>
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<!-- ETA front and centre per Bundle 11 spec. No cost shown - the office shares cost separately. -->
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<div style="background:#eff6ff;border:1px solid #bfdbfe;border-radius:8px;padding:20px;text-align:center;margin:0 0 20px 0;">
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<div style="font-size:13px;color:#1e40af;text-transform:uppercase;letter-spacing:0.05em;margin-bottom:6px;">
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Expected arrival
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</div>
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<div style="font-size:24px;font-weight:700;color:#1e40af;">
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<t t-out="object.expected_date" t-options="{'widget': 'date'}"/>
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</div>
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</div>
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<p style="opacity:0.75;font-size:15px;line-height:1.5;margin:0 0 16px 0;">
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We have placed the order for the part your
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<strong t-out="object.repair_order_id.x_fc_repair_category_id.name or 'equipment'"/>
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needs to get you up and running again.
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</p>
|
|
|
|
<table style="width:100%;border-collapse:collapse;margin:0 0 16px 0;">
|
|
<tr><td style="padding:8px 14px;opacity:0.6;font-size:13px;border-bottom:1px solid rgba(128,128,128,0.15);width:35%;">Part</td><td style="padding:8px 14px;font-size:13px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.description"/></td></tr>
|
|
<tr><td style="padding:8px 14px;opacity:0.6;font-size:13px;border-bottom:1px solid rgba(128,128,128,0.15);">Repair</td><td style="padding:8px 14px;font-size:13px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.repair_order_id.name"/></td></tr>
|
|
<tr><td style="padding:8px 14px;opacity:0.6;font-size:13px;">Reference</td><td style="padding:8px 14px;font-size:13px;"><t t-out="object.name"/></td></tr>
|
|
</table>
|
|
|
|
<div style="background:#f9fafb;border-left:3px solid #2B6CB0;padding:12px 16px;margin:0 0 16px 0;font-size:14px;line-height:1.5;">
|
|
<strong>There is nothing for you to do right now.</strong>
|
|
Our office will call you as soon as the part arrives at our
|
|
warehouse to confirm a return visit time. If you have any
|
|
questions about pricing or scheduling, please reach out to
|
|
our office directly.
|
|
</div>
|
|
|
|
<p style="opacity:0.55;font-size:12px;margin:0;">
|
|
We will email you again the moment the part arrives.
|
|
</p>
|
|
</div>
|
|
</div>
|
|
</field>
|
|
<field name="lang">{{ object.partner_id.lang }}</field>
|
|
<field name="auto_delete" eval="True"/>
|
|
</record>
|
|
|
|
<!-- ============================================================== -->
|
|
<!-- Bundle 8: Parts received - re-dispatch coming (client) -->
|
|
<!-- ============================================================== -->
|
|
<record id="email_template_parts_received" model="mail.template">
|
|
<field name="name">Repair: Parts Received (Client)</field>
|
|
<field name="model_id" ref="model_fusion_repair_part_order"/>
|
|
<field name="subject">Parts arrived - scheduling your return visit ({{ object.repair_order_id.name }})</field>
|
|
<field name="email_from">{{ (object.company_id.email_formatted or user.email_formatted) }}</field>
|
|
<field name="partner_to">{{ object.partner_id.id }}</field>
|
|
<field name="body_html" type="html">
|
|
<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Arial,sans-serif;max-width:600px;margin:0 auto;">
|
|
<div style="height:4px;background-color:#38a169;"></div>
|
|
<div style="padding:32px 28px;">
|
|
<h2 style="font-size:22px;font-weight:700;margin:0 0 16px 0;">Good news - your parts arrived</h2>
|
|
<p style="opacity:0.65;font-size:15px;line-height:1.5;margin:0 0 16px 0;">
|
|
The parts for your repair are in. Our office will call you in the next business day
|
|
to confirm a return-visit time. You don't need to do anything right now.
|
|
</p>
|
|
<p style="opacity:0.55;font-size:12px;margin:0;">Reference: <t t-out="object.repair_order_id.name"/></p>
|
|
</div>
|
|
</div>
|
|
</field>
|
|
<field name="lang">{{ object.partner_id.lang }}</field>
|
|
<field name="auto_delete" eval="True"/>
|
|
</record>
|
|
|
|
<!-- ============================================================== -->
|
|
<!-- M1: Inspection certificate expiry reminder -->
|
|
<!-- ============================================================== -->
|
|
<record id="email_template_inspection_expiry_reminder" model="mail.template">
|
|
<field name="name">Repair: Inspection Certificate Expiry Reminder</field>
|
|
<field name="model_id" ref="model_fusion_repair_inspection_certificate"/>
|
|
<field name="subject">Your {{ object.product_id.display_name }} inspection certificate expires {{ object.expiry_date }}</field>
|
|
<field name="email_from">{{ (object.company_id.email_formatted or user.email_formatted) }}</field>
|
|
<field name="partner_to">{{ object.partner_id.id }}</field>
|
|
<field name="body_html" type="html">
|
|
<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Arial,sans-serif;max-width:600px;margin:0 auto;">
|
|
<div style="height:4px;background-color:#d97706;"></div>
|
|
<div style="padding:32px 28px;">
|
|
<p style="color:#d97706;font-size:13px;font-weight:600;letter-spacing:0.5px;text-transform:uppercase;margin:0 0 24px 0;">
|
|
<t t-out="object.company_id.name"/>
|
|
</p>
|
|
<h2 style="font-size:22px;font-weight:700;margin:0 0 6px 0;line-height:1.3;">Annual safety inspection coming due</h2>
|
|
<p style="opacity:0.65;font-size:15px;line-height:1.5;margin:0 0 24px 0;">
|
|
Hello <t t-out="object.partner_id.name or 'there'"/>, the safety inspection
|
|
certificate on your <strong><t t-out="object.product_id.display_name"/></strong>
|
|
(certificate <strong><t t-out="object.name"/></strong>) expires
|
|
<strong><t t-out="object.expiry_date" t-options="{'widget': 'date'}"/></strong>.
|
|
Annual re-inspection keeps your equipment compliant with local safety regulations.
|
|
</p>
|
|
<table style="width:100%;border-collapse:collapse;margin:0 0 24px 0;">
|
|
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);width:40%;">Certificate</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.name"/></td></tr>
|
|
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Equipment</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.product_id.display_name"/></td></tr>
|
|
<t t-if="object.lot_id">
|
|
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Serial</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.lot_id.name"/></td></tr>
|
|
</t>
|
|
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;">Expires</td><td style="padding:10px 14px;font-size:14px;color:#d97706;font-weight:600;"><t t-out="object.expiry_date" t-options="{'widget': 'date'}"/></td></tr>
|
|
</table>
|
|
<div style="border-left:3px solid #d97706;padding:12px 16px;margin:0 0 24px 0;">
|
|
<p style="margin:0;font-size:14px;line-height:1.5;">
|
|
Reply to this email or call our office to book your re-inspection. We will
|
|
send our certified technician to confirm everything is safe and renew your
|
|
certificate.
|
|
</p>
|
|
</div>
|
|
</div>
|
|
</div>
|
|
</field>
|
|
<field name="lang">{{ object.partner_id.lang }}</field>
|
|
<field name="auto_delete" eval="True"/>
|
|
</record>
|
|
|
|
<!-- ============================================================== -->
|
|
<!-- On-Call Safety Page -->
|
|
<!-- ============================================================== -->
|
|
<record id="email_template_on_call_page" model="mail.template">
|
|
<field name="name">Repair: On-Call Safety Page</field>
|
|
<field name="model_id" ref="repair.model_repair_order"/>
|
|
<field name="subject">[SAFETY PAGE] {{ object.partner_id.name or 'Unknown' }} - {{ object.name or 'n/a' }}</field>
|
|
<field name="email_from">{{ (object.company_id.email_formatted or user.email_formatted) }}</field>
|
|
<field name="body_html" type="html">
|
|
<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Arial,sans-serif;max-width:600px;margin:0 auto;">
|
|
<div style="height:4px;background-color:#c53030;"></div>
|
|
<div style="padding:32px 28px;">
|
|
<p style="color:#c53030;font-size:13px;font-weight:600;letter-spacing:0.5px;text-transform:uppercase;margin:0 0 24px 0;">
|
|
URGENT - SAFETY PAGE
|
|
</p>
|
|
<h2 style="font-size:22px;font-weight:700;margin:0 0 6px 0;line-height:1.3;">Safety service call requires response</h2>
|
|
<p style="opacity:0.65;font-size:15px;line-height:1.5;margin:0 0 24px 0;">
|
|
A client just submitted a safety-flagged service request via the
|
|
<t t-out="dict(object._fields['x_fc_intake_source'].selection).get(object.x_fc_intake_source) or 'intake'"/>.
|
|
You have been paged as the on-call manager.
|
|
</p>
|
|
<table style="width:100%;border-collapse:collapse;margin:0 0 24px 0;">
|
|
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);width:35%;">Reference</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.name"/></td></tr>
|
|
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Client</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.partner_id.name or '?'"/></td></tr>
|
|
<t t-if="object.partner_id.phone">
|
|
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Phone</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.partner_id.phone"/></td></tr>
|
|
</t>
|
|
<t t-if="object.x_fc_repair_category_id">
|
|
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Equipment</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.x_fc_repair_category_id.name"/></td></tr>
|
|
</t>
|
|
</table>
|
|
<div style="text-align:center;margin:0 0 24px 0;">
|
|
<a t-attf-href="/repair/on-call/ack/{{ object.x_fc_on_call_token or '' }}"
|
|
style="display:inline-block;padding:14px 28px;background-color:#c53030;color:#ffffff;text-decoration:none;border-radius:6px;font-size:16px;font-weight:600;">
|
|
Acknowledge - I will respond
|
|
</a>
|
|
</div>
|
|
<p style="opacity:0.55;font-size:12px;margin:0;">
|
|
If you do not acknowledge within 15 minutes, the next on-call
|
|
priority will be paged automatically.
|
|
</p>
|
|
</div>
|
|
</div>
|
|
</field>
|
|
<field name="auto_delete" eval="True"/>
|
|
</record>
|
|
|
|
<!-- ============================================================== -->
|
|
<!-- Maintenance Due Reminder -->
|
|
<!-- ============================================================== -->
|
|
<record id="email_template_maintenance_due_reminder" model="mail.template">
|
|
<field name="name">Repair: Maintenance Due Reminder</field>
|
|
<field name="model_id" ref="model_fusion_repair_maintenance_contract"/>
|
|
<field name="subject">{{ object.company_id.name }} - Time to schedule your equipment maintenance</field>
|
|
<field name="email_from">{{ (object.company_id.email_formatted or user.email_formatted) }}</field>
|
|
<field name="partner_to">{{ object.partner_id.id }}</field>
|
|
<field name="body_html" type="html">
|
|
<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Arial,sans-serif;max-width:600px;margin:0 auto;">
|
|
<div style="height:4px;background-color:#38a169;"></div>
|
|
<div style="padding:32px 28px;">
|
|
<p style="color:#38a169;font-size:13px;font-weight:600;letter-spacing:0.5px;text-transform:uppercase;margin:0 0 24px 0;">
|
|
<t t-out="object.company_id.name"/>
|
|
</p>
|
|
<h2 style="font-size:22px;font-weight:700;margin:0 0 6px 0;line-height:1.3;">Your equipment is due for maintenance</h2>
|
|
<p style="opacity:0.65;font-size:15px;line-height:1.5;margin:0 0 24px 0;">
|
|
Hello <t t-out="object.partner_id.name or 'there'"/>, your
|
|
<strong><t t-out="object.product_id.display_name or 'equipment'"/></strong>
|
|
is due for its next scheduled maintenance visit on
|
|
<strong><t t-out="object.next_due_date" t-options="{'widget': 'date'}"/></strong>.
|
|
</p>
|
|
<div style="text-align:center;margin:0 0 24px 0;">
|
|
<a t-attf-href="/repairs/maintenance/book/{{ object.booking_token }}"
|
|
style="display:inline-block;padding:14px 28px;background-color:#38a169;color:#ffffff;text-decoration:none;border-radius:6px;font-size:16px;font-weight:600;">
|
|
Book my maintenance visit
|
|
</a>
|
|
</div>
|
|
<div style="border-left:3px solid #38a169;padding:12px 16px;margin:0 0 24px 0;">
|
|
<p style="margin:0;font-size:14px;line-height:1.5;">
|
|
Regular maintenance keeps your equipment safe and reliable. Use the
|
|
button above to confirm and we will reach out to schedule a time that works for you.
|
|
</p>
|
|
</div>
|
|
<p style="opacity:0.55;font-size:12px;margin:0;">
|
|
Contract reference <strong><t t-out="object.name"/></strong>.
|
|
If you no longer have this equipment, you can ignore this email.
|
|
</p>
|
|
</div>
|
|
</div>
|
|
</field>
|
|
<field name="lang">{{ object.partner_id.lang }}</field>
|
|
<field name="auto_delete" eval="True"/>
|
|
</record>
|
|
|
|
<!-- ============================================================== -->
|
|
<!-- Repair Intake Received - Office Notification -->
|
|
<!-- ============================================================== -->
|
|
<record id="email_template_intake_received_office" model="mail.template">
|
|
<field name="name">Repair: Intake Received (Office)</field>
|
|
<field name="model_id" ref="repair.model_repair_order"/>
|
|
<field name="subject">[New Service Call] {{ object.partner_id.name or 'Walk-in' }} - {{ object.name or 'n/a' }}</field>
|
|
<field name="email_from">{{ (object.user_id.email_formatted or object.company_id.email_formatted or user.email_formatted) }}</field>
|
|
<field name="email_to">{{ ','.join(p.email for p in (object.company_id.x_fc_office_notification_ids if 'x_fc_office_notification_ids' in object.company_id._fields else []) if p.email) or (object.company_id.email or '') }}</field>
|
|
<field name="body_html" type="html">
|
|
<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Arial,sans-serif;max-width:600px;margin:0 auto;">
|
|
<div style="height:4px;background-color:#d69e2e;"></div>
|
|
<div style="padding:32px 28px;">
|
|
<p style="color:#d69e2e;font-size:13px;font-weight:600;letter-spacing:0.5px;text-transform:uppercase;margin:0 0 24px 0;">
|
|
Internal: New Service Call
|
|
</p>
|
|
<h2 style="font-size:22px;font-weight:700;margin:0 0 6px 0;line-height:1.3;">A new repair has been submitted</h2>
|
|
<p style="opacity:0.65;font-size:15px;line-height:1.5;margin:0 0 24px 0;">
|
|
Submitted by <strong><t t-out="object.x_fc_intake_user_id.name or object.user_id.name or 'system'"/></strong>
|
|
via the <strong><t t-out="dict(object._fields['x_fc_intake_source'].selection).get(object.x_fc_intake_source) or 'intake'"/></strong>.
|
|
</p>
|
|
<table style="width:100%;border-collapse:collapse;margin:0 0 24px 0;">
|
|
<tr><td colspan="2" style="padding:10px 14px;font-size:12px;font-weight:600;opacity:0.55;text-transform:uppercase;letter-spacing:0.5px;border-bottom:2px solid rgba(128,128,128,0.25);">Details</td></tr>
|
|
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);width:35%;">Reference</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.name"/></td></tr>
|
|
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Client</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.partner_id.name or 'Walk-in / unknown'"/></td></tr>
|
|
<t t-if="object.partner_id.phone">
|
|
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Phone</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.partner_id.phone"/></td></tr>
|
|
</t>
|
|
<t t-if="object.product_id">
|
|
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Equipment</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.product_id.display_name"/></td></tr>
|
|
</t>
|
|
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Urgency</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="dict(object._fields['x_fc_urgency'].selection).get(object.x_fc_urgency) or 'normal'"/></td></tr>
|
|
<t t-if="object.x_fc_third_party_equipment">
|
|
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Third-party</td><td style="padding:10px 14px;color:#d69e2e;font-size:14px;font-weight:600;border-bottom:1px solid rgba(128,128,128,0.15);">Yes - equipment not sold by us</td></tr>
|
|
</t>
|
|
<t t-if="object.under_warranty">
|
|
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Warranty</td><td style="padding:10px 14px;color:#38a169;font-size:14px;font-weight:600;border-bottom:1px solid rgba(128,128,128,0.15);">Under warranty</td></tr>
|
|
</t>
|
|
</table>
|
|
</div>
|
|
</div>
|
|
</field>
|
|
<field name="auto_delete" eval="True"/>
|
|
</record>
|
|
|
|
</data>
|
|
</odoo>
|