Both portals share the existing fusion.repair.intake.service so behaviour
stays identical across all three intake surfaces (backend wizard,
sales rep portal, public client portal).
Sales rep portal
- Hard depends on fusion_authorizer_portal (reuses is_sales_rep_portal
flag + group_sales_rep_portal scaffolding)
- /my/repair/new - mobile-friendly intake form with phone-first
partner search (jsonrpc lookup), category select, third-party flag,
urgency, photo capture
- /my/repairs - list of repairs the rep submitted (paginated)
- /my/repair/<id> - read-only detail with status, equipment, scheduled
visit
- Interaction-class JS (Odoo 19 public.interactions), safe DOM construction
- Mobile SCSS with 44px tap targets, sticky CTA on small screens
- Record rule scopes portal users to repairs where
x_fc_intake_user_id = user.id
Public client portal
- auth='public' - voicemail-ready /repair URL
- /repair - landing page with 911 disclaimer and Start CTA
- /repair/new - single-page form: contact, equipment, issue, urgency,
optional photos. QR pre-fill via ?sn=<serial>
- /repair/submit - CSRF + honeypot + per-IP rate limit (configurable);
finds or creates partner; calls intake service with sudo
- /repair/thanks - confirmation with reference number
- /repair/lookup_phone (jsonrpc) - safe partner match returning ONLY
masked name (first + last initial) + city (no other PII leakage)
Security fix: technician record rule on repair.order now uses STORED
fields (technician_id + additional_technician_ids) instead of the
non-stored all_technician_ids compute, which was failing SQL generation.
Verified end-to-end on local westin-v19:
- Sales rep create via intake service with the rep user context creates
the repair with x_fc_intake_source='sales_rep_portal' and proper
activities
- /repair/submit posts urlencoded data -> creates partner + repair
('BR-WA/RO/00010', source='client_portal', urgency='urgent') ->
redirects to /repair/thanks with the reference
Co-authored-by: Cursor <cursoragent@cursor.com>
90 lines
5.0 KiB
XML
90 lines
5.0 KiB
XML
<?xml version="1.0" encoding="utf-8"?>
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<odoo>
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<!-- ==================================================================== -->
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<!-- MODULE CATEGORY -->
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<!-- ==================================================================== -->
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<record id="module_category_fusion_repairs" model="ir.module.category">
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<field name="name">Fusion Repairs</field>
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<field name="sequence">47</field>
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</record>
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<!-- ==================================================================== -->
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<!-- FUSION REPAIRS PRIVILEGE (Odoo 19 res.groups.privilege pattern) -->
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<!-- ==================================================================== -->
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<record id="res_groups_privilege_fusion_repairs" model="res.groups.privilege">
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<field name="name">Fusion Repairs</field>
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<field name="sequence">47</field>
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<field name="category_id" ref="module_category_fusion_repairs"/>
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</record>
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<!-- ==================================================================== -->
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<!-- GROUPS -->
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<!-- ==================================================================== -->
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<record id="group_fusion_repairs_user" model="res.groups">
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<field name="name">Repairs: User (CS Intake)</field>
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<field name="privilege_id" ref="res_groups_privilege_fusion_repairs"/>
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<field name="implied_ids" eval="[(4, ref('base.group_user'))]"/>
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<field name="comment">CS / front-office staff who take repair intake calls and view repairs.</field>
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</record>
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<record id="group_fusion_repairs_dispatcher" model="res.groups">
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<field name="name">Repairs: Dispatcher</field>
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<field name="privilege_id" ref="res_groups_privilege_fusion_repairs"/>
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<field name="implied_ids" eval="[(4, ref('group_fusion_repairs_user'))]"/>
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<field name="comment">Assigns technicians to repairs, reschedules visits, manages parts pre-pull picklists.</field>
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</record>
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<record id="group_fusion_repairs_manager" model="res.groups">
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<field name="name">Repairs: Manager</field>
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<field name="privilege_id" ref="res_groups_privilege_fusion_repairs"/>
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<field name="implied_ids" eval="[(4, ref('group_fusion_repairs_dispatcher'))]"/>
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<field name="comment">Configures intake templates, pricing, maintenance contracts, on-call rotation, variance overrides.</field>
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</record>
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<!-- ==================================================================== -->
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<!-- RECORD RULES -->
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<!-- ==================================================================== -->
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<!-- Multi-company isolation on repair.order -->
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<record id="rule_repair_order_company" model="ir.rule">
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<field name="name">Repair Order: Multi-Company</field>
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<field name="model_id" ref="repair.model_repair_order"/>
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<field name="domain_force">['|', ('company_id', '=', False), ('company_id', 'in', company_ids)]</field>
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<field name="global" eval="True"/>
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</record>
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<!-- Field technicians (from fusion_tasks) see only repairs they're assigned to as technician on a linked task.
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Uses STORED fields (technician_id + additional_technician_ids) - not the computed all_technician_ids. -->
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<record id="rule_repair_order_technician_own" model="ir.rule">
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<field name="name">Repair Order: Technician sees own repairs</field>
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<field name="model_id" ref="repair.model_repair_order"/>
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<field name="domain_force">['|', ('x_fc_technician_task_ids.technician_id', '=', user.id), ('x_fc_technician_task_ids.additional_technician_ids', 'in', [user.id])]</field>
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<field name="groups" eval="[(4, ref('fusion_tasks.group_field_technician'))]"/>
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<field name="perm_read" eval="True"/>
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<field name="perm_write" eval="True"/>
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<field name="perm_create" eval="False"/>
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<field name="perm_unlink" eval="False"/>
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</record>
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<!-- Intake answer access scoped to repair access -->
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<record id="rule_repair_intake_answer_company" model="ir.rule">
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<field name="name">Repair Intake Answer: Multi-Company</field>
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<field name="model_id" ref="model_fusion_repair_intake_answer"/>
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<field name="domain_force">['|', ('company_id', '=', False), ('company_id', 'in', company_ids)]</field>
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<field name="global" eval="True"/>
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</record>
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<!-- Sales Rep Portal: sees only repair orders they submitted -->
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<record id="rule_repair_order_sales_rep_portal" model="ir.rule">
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<field name="name">Repair Order: Sales Rep Portal - Own Repairs</field>
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<field name="model_id" ref="repair.model_repair_order"/>
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<field name="domain_force">[('x_fc_intake_user_id', '=', user.id)]</field>
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<field name="groups" eval="[(4, ref('base.group_portal'))]"/>
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<field name="perm_read" eval="True"/>
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<field name="perm_write" eval="False"/>
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<field name="perm_create" eval="False"/>
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<field name="perm_unlink" eval="False"/>
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</record>
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</odoo>
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