fc8963da99
The Findings and Summary fields rendered at half-width because their enclosing <group> defaulted to col="2" — Odoo reserves a label column even when the field has nolabel="1", so the textarea was squeezed into the right half of the dialog while the left half sat empty. Switch both groups to col="1" so the field uses the entire group width. Also tag both fields with widget="text" explicitly (it was inferred from the Text field type, but being explicit makes the intent obvious to anyone reading the view) and migrate the button row to a flex div so the helper text aligns with the button vertical center. Bumps fusion_helpdesk_central to 19.0.2.3.1.
115 lines
5.7 KiB
XML
115 lines
5.7 KiB
XML
<?xml version="1.0" encoding="utf-8"?>
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<!--
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Copyright 2026 Nexa Systems Inc.
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License OPL-1
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The owner-approval engagement wizard, opened from the ticket form
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button OR the list-view bulk server action. Branches on `mode` to
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show either the single-ticket layout (one AI summary field) or the
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bulk layout (an editable line per ticket).
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-->
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<odoo>
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<record id="view_engagement_wizard_form" model="ir.ui.view">
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<field name="name">fusion.helpdesk.engagement.wizard.form</field>
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<field name="model">fusion.helpdesk.engagement.wizard</field>
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<field name="arch" type="xml">
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<form string="Request Owner Approval">
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<field name="mode" invisible="1"/>
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<field name="ticket_id" invisible="1"/>
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<group>
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<group>
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<field name="owner_name_display" string="Owner"/>
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<field name="owner_email_display" string="Owner Email" widget="email"/>
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</group>
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</group>
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<div class="alert alert-warning" role="alert"
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invisible="not ai_unavailable">
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<strong>AI summary unavailable.</strong>
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OpenAI didn't return a summary (no API key set, rate limit,
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or network error). Write a quick brief in the Summary
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field below before sending — everything else still works.
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</div>
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<!--
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Single mode. The user fills findings first, clicks
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Generate Summary, reviews the AI output, edits if needed,
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then Sends. We deliberately don't auto-fire OpenAI on
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open — the AI needs the engineer's analysis to be useful.
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-->
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<group invisible="mode != 'single'">
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<field name="personal_note"
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placeholder="One-line note that appears above the summary in the email…"/>
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</group>
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<!--
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`col="1"` on these single-column groups makes the
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enclosed field span the full group width. The default
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`col="2"` reserves a label column even with nolabel=1,
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which is what was squeezing the textareas into half
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width before. Findings + summary are wide-form inputs
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that deserve all the real estate the dialog has.
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-->
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<group invisible="mode != 'single'" string="1. Your Findings" col="1">
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<field name="findings" nolabel="1"
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widget="text"
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placeholder="What did your investigation surface? Scope, limitations, recommended approach, effort, risks — anything the owner needs to know that the original reporter wouldn't have."/>
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</group>
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<group invisible="mode != 'single'" string="2. Summary to Send" col="1">
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<div class="d-flex align-items-center">
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<button name="action_generate_summary" type="object"
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string="Generate Summary from Findings"
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icon="fa-magic"
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class="btn-secondary"/>
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<span class="text-muted ms-2">
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← click after writing your findings, then review & edit below
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</span>
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</div>
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<field name="ai_summary" nolabel="1"
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widget="text"
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placeholder="Click Generate Summary above, or write the brief yourself. The owner reads this first."/>
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</group>
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<!--
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Bulk mode: same two-step flow per ticket. Findings +
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Summary editable inline; a single Generate All button
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fans out OpenAI in parallel using each line's findings.
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-->
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<group invisible="mode != 'bulk'">
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<field name="personal_note"
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placeholder="One-line note that appears once at the top of the combined email…"/>
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</group>
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<div class="o_row" colspan="2"
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invisible="mode != 'bulk'">
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<button name="action_generate_all_summaries" type="object"
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string="Generate All Summaries"
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icon="fa-magic"
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class="btn-secondary"/>
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<span class="o_form_label text-muted ms-2">
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← fill in findings per row first, then click to regenerate all summaries in parallel
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</span>
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</div>
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<field name="line_ids" invisible="mode != 'bulk'" nolabel="1">
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<list editable="bottom" create="0" delete="0">
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<field name="ticket_id" readonly="1"/>
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<field name="ticket_name" readonly="1"/>
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<field name="findings"
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placeholder="Your engineering findings for this ticket…"/>
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<field name="ai_summary"
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placeholder="(empty — click Generate All above, or write by hand)"/>
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</list>
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</field>
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<footer>
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<button name="action_send" type="object"
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string="Send Engagement"
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class="btn-primary"/>
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<button special="cancel" string="Cancel"/>
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</footer>
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</form>
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</field>
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</record>
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</odoo>
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