Files
Odoo-Modules/fusion_repairs/data/mail_template_data.xml
gsinghpal 65c4d8801c feat(fusion_repairs): Bundle 4 - M1 compliance inspection certificates
New fusion.repair.inspection.certificate model for the annual safety
inspections required on stairlifts, porch lifts, and power wheelchairs
in many jurisdictions.

Model
- mail.thread chatter-tracked; fields: name (CERT-YYYY-NNNN auto-seq),
  partner_id, product_id (filtered to safety-critical categories), lot_id,
  repair_order_id back-link, inspector_user_id (must be field staff),
  jurisdiction (selection: Ontario / BC / Alberta / Quebec / Other),
  issued_date, valid_for_months (default 12), expiry_date (computed,
  stored, uses relativedelta - correct month boundaries), status
  (non-stored compute: valid / expiring / expired / revoked), revoked,
  notes, last_reminder_band.
- Unique constraint on certificate number (models.Constraint, not
  _sql_constraints, per project rule).
- Sequence 'fusion.repair.inspection.certificate' with use_date_range=True
  so the counter resets each year (CERT-2026-0001 ... CERT-2027-0001).

Visit report integration
- New issue_inspection_cert checkbox on fusion.repair.visit.report.wizard.
- When ticked AND the repair's category is safety_critical, action_confirm()
  creates the certificate via _create_inspection_certificate() and
  redirects to the cert form so the tech can print immediately.
- Non-safety-critical equipment quietly skips with a chatter note
  explaining why.

PDF report
- web.html_container + web.external_layout, model bound so it appears
  as a Print action on the certificate form.
- 'Certificate of Inspection' / 'Safety Inspected' gold-banner layout
  with client name, equipment, serial, jurisdiction, issued + expiry
  dates, inspector signature line, and the certificate number.
- Print Certificate button in form header.

Daily cron
- cron_send_expiry_reminders runs at 09:00, sends two band-tracked
  reminders (30 days + 7 days before expiry) to the client.
- New mail.template email_template_inspection_expiry_reminder with
  4px amber accent, certificate ref, equipment, expiry date, and a
  CTA to call to book the re-inspection visit.
- last_reminder_band on the cert prevents re-sending the same band.

Backend wiring
- New menu entry 'Fusion Repairs > Inspection Certificates'.
- ACL: User read, Dispatcher write, Manager unlink. Field technicians
  can create (they need to issue from the field).
- List view with red/amber/green status decoration.
- Form with statusbar, header buttons (Print, Revoke with confirm),
  chatter.

Verified end-to-end on local westin-v19:
  Stairlift repair RO-202605-15 -> visit-report with issue_inspection_cert=True
  -> CERT-2026-0001 issued (status=valid, expires 2027-05-21)
  Cert CERT-2026-0002 expiring in 30 days -> cron flagged
  last_reminder_band='30' (would email client).

Bumped to 19.0.1.4.0 (minor bump for the new public-facing capability).

Co-authored-by: Cursor <cursoragent@cursor.com>
2026-05-21 00:11:59 -04:00

332 lines
25 KiB
XML

<?xml version="1.0" encoding="utf-8"?>
<!--
Fusion Repairs Mail Templates.
Styling: 4px accent bar, 600px max-width, dark/light safe.
Mirrors fusion_claims/data/mail_template_data.xml ADP templates for consistency.
-->
<odoo>
<data noupdate="1">
<!-- ============================================================== -->
<!-- Repair Intake Received - Client Confirmation -->
<!-- ============================================================== -->
<record id="email_template_intake_received_client" model="mail.template">
<field name="name">Repair: Intake Received (Client)</field>
<field name="model_id" ref="repair.model_repair_order"/>
<field name="subject">{{ object.company_id.name }} - Service Call {{ object.name or 'received' }}</field>
<field name="email_from">{{ (object.user_id.email_formatted or object.company_id.email_formatted or user.email_formatted) }}</field>
<field name="partner_to">{{ object.partner_id.id }}</field>
<field name="body_html" type="html">
<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Arial,sans-serif;max-width:600px;margin:0 auto;">
<div style="height:4px;background-color:#2B6CB0;"></div>
<div style="padding:32px 28px;">
<p style="color:#2B6CB0;font-size:13px;font-weight:600;letter-spacing:0.5px;text-transform:uppercase;margin:0 0 24px 0;">
<t t-out="object.company_id.name"/>
</p>
<h2 style="font-size:22px;font-weight:700;margin:0 0 6px 0;line-height:1.3;">We received your service request</h2>
<p style="opacity:0.65;font-size:15px;line-height:1.5;margin:0 0 24px 0;">
Hello <t t-out="object.partner_id.name or 'there'"/>, thank you for letting us know about your equipment.
Your service call reference is <strong><t t-out="object.name"/></strong>.
</p>
<table style="width:100%;border-collapse:collapse;margin:0 0 24px 0;">
<tr><td colspan="2" style="padding:10px 14px;font-size:12px;font-weight:600;opacity:0.55;text-transform:uppercase;letter-spacing:0.5px;border-bottom:2px solid rgba(128,128,128,0.25);">Service Call Details</td></tr>
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);width:35%;">Reference</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.name"/></td></tr>
<t t-if="object.product_id">
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Equipment</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.product_id.display_name"/></td></tr>
</t>
<t t-if="object.schedule_date">
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Scheduled</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.schedule_date" t-options="{'widget': 'datetime'}"/></td></tr>
</t>
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;">Status</td><td style="padding:10px 14px;font-size:14px;"><t t-out="dict(object._fields['state'].selection).get(object.state)"/></td></tr>
</table>
<div style="border-left:3px solid #2B6CB0;padding:12px 16px;margin:0 0 24px 0;">
<p style="margin:0;font-size:14px;line-height:1.5;">
A team member will be in touch shortly to confirm the next steps.
If you need to reach us before then, please contact our office directly.
</p>
</div>
<t t-if="not is_html_empty(object.user_id.signature)" data-o-mail-quote-container="1">
<div data-o-mail-quote="1">--<br data-o-mail-quote="1"/><t t-out="object.user_id.signature or ''" data-o-mail-quote="1"/></div>
</t>
</div>
</div>
</field>
<field name="lang">{{ object.partner_id.lang }}</field>
<field name="auto_delete" eval="True"/>
</record>
<!-- ============================================================== -->
<!-- X2: Day-before visit reminder -->
<!-- ============================================================== -->
<record id="email_template_visit_day_before" model="mail.template">
<field name="name">Repair: Day-Before Visit Reminder</field>
<field name="model_id" ref="repair.model_repair_order"/>
<field name="subject">Reminder: technician visit tomorrow for {{ object.name }}</field>
<field name="email_from">{{ (object.company_id.email_formatted or user.email_formatted) }}</field>
<field name="partner_to">{{ object.partner_id.id }}</field>
<field name="body_html" type="html">
<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Arial,sans-serif;max-width:600px;margin:0 auto;">
<div style="height:4px;background-color:#2B6CB0;"></div>
<div style="padding:32px 28px;">
<p style="color:#2B6CB0;font-size:13px;font-weight:600;letter-spacing:0.5px;text-transform:uppercase;margin:0 0 24px 0;">
<t t-out="object.company_id.name"/>
</p>
<h2 style="font-size:22px;font-weight:700;margin:0 0 6px 0;line-height:1.3;">Reminder: our technician visits tomorrow</h2>
<p style="opacity:0.65;font-size:15px;line-height:1.5;margin:0 0 24px 0;">
Hello <t t-out="object.partner_id.name or 'there'"/>, this is a friendly
reminder that your service call <strong><t t-out="object.name"/></strong>
is scheduled for tomorrow.
</p>
<!-- H3: pull the SPECIFIC task via context (cron passes reminder_task_id);
fall back to the first task otherwise so manual sends still work. -->
<t t-set="task_id" t-value="ctx.get('reminder_task_id') if ctx else False"/>
<t t-set="task" t-value="env['fusion.technician.task'].browse(task_id) if task_id else object.x_fc_technician_task_ids[:1]"/>
<table style="width:100%;border-collapse:collapse;margin:0 0 24px 0;">
<t t-if="task">
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);width:35%;">Scheduled</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="task.scheduled_date" t-options="{'widget': 'date'}"/></td></tr>
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Technician</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="task.technician_id.name or 'TBC'"/></td></tr>
</t>
<t t-if="object.product_id">
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Equipment</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.product_id.display_name"/></td></tr>
</t>
</table>
<div style="border-left:3px solid #2B6CB0;padding:12px 16px;margin:0 0 24px 0;">
<p style="margin:0;font-size:14px;line-height:1.5;">
<strong>Need to reschedule?</strong> Reply to this email or call our office.
Please make sure the equipment is accessible and any pets are secured.
</p>
</div>
</div>
</div>
</field>
<field name="lang">{{ object.partner_id.lang }}</field>
<field name="auto_delete" eval="True"/>
</record>
<!-- ============================================================== -->
<!-- X4: Post-visit NPS / Google review -->
<!-- ============================================================== -->
<record id="email_template_post_visit_nps" model="mail.template">
<field name="name">Repair: Post-Visit NPS</field>
<field name="model_id" ref="repair.model_repair_order"/>
<field name="subject">How did we do, {{ object.partner_id.name or 'there' }}?</field>
<field name="email_from">{{ (object.company_id.email_formatted or user.email_formatted) }}</field>
<field name="partner_to">{{ object.partner_id.id }}</field>
<field name="body_html" type="html">
<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Arial,sans-serif;max-width:600px;margin:0 auto;">
<div style="height:4px;background-color:#38a169;"></div>
<div style="padding:32px 28px;">
<p style="color:#38a169;font-size:13px;font-weight:600;letter-spacing:0.5px;text-transform:uppercase;margin:0 0 24px 0;">
<t t-out="object.company_id.name"/>
</p>
<h2 style="font-size:22px;font-weight:700;margin:0 0 6px 0;line-height:1.3;">Thanks for trusting us with your equipment</h2>
<p style="opacity:0.65;font-size:15px;line-height:1.5;margin:0 0 24px 0;">
Your service call <strong><t t-out="object.name"/></strong> is complete.
We would love to hear how it went - your feedback helps other clients
find us and helps us improve.
</p>
<!-- H4: URL-encode the company name so the fallback URL survives ampersands + spaces. -->
<t t-set="review_url" t-value="object.company_id.x_fc_google_review_url or ('https://www.google.com/search?' + url_encode({'q': object.company_id.name or ''}))"/>
<div style="text-align:center;margin:0 0 24px 0;">
<a t-att-href="review_url"
style="display:inline-block;padding:14px 28px;background-color:#38a169;color:#ffffff;text-decoration:none;border-radius:6px;font-size:16px;font-weight:600;">
Leave a Google review
</a>
</div>
<p style="opacity:0.55;font-size:12px;margin:0;">
If anything is not right, please reply directly to this email - we will make it right.
</p>
</div>
</div>
</field>
<field name="lang">{{ object.partner_id.lang }}</field>
<field name="auto_delete" eval="True"/>
</record>
<!-- ============================================================== -->
<!-- M1: Inspection certificate expiry reminder -->
<!-- ============================================================== -->
<record id="email_template_inspection_expiry_reminder" model="mail.template">
<field name="name">Repair: Inspection Certificate Expiry Reminder</field>
<field name="model_id" ref="model_fusion_repair_inspection_certificate"/>
<field name="subject">Your {{ object.product_id.display_name }} inspection certificate expires {{ object.expiry_date }}</field>
<field name="email_from">{{ (object.company_id.email_formatted or user.email_formatted) }}</field>
<field name="partner_to">{{ object.partner_id.id }}</field>
<field name="body_html" type="html">
<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Arial,sans-serif;max-width:600px;margin:0 auto;">
<div style="height:4px;background-color:#d97706;"></div>
<div style="padding:32px 28px;">
<p style="color:#d97706;font-size:13px;font-weight:600;letter-spacing:0.5px;text-transform:uppercase;margin:0 0 24px 0;">
<t t-out="object.company_id.name"/>
</p>
<h2 style="font-size:22px;font-weight:700;margin:0 0 6px 0;line-height:1.3;">Annual safety inspection coming due</h2>
<p style="opacity:0.65;font-size:15px;line-height:1.5;margin:0 0 24px 0;">
Hello <t t-out="object.partner_id.name or 'there'"/>, the safety inspection
certificate on your <strong><t t-out="object.product_id.display_name"/></strong>
(certificate <strong><t t-out="object.name"/></strong>) expires
<strong><t t-out="object.expiry_date" t-options="{'widget': 'date'}"/></strong>.
Annual re-inspection keeps your equipment compliant with local safety regulations.
</p>
<table style="width:100%;border-collapse:collapse;margin:0 0 24px 0;">
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);width:40%;">Certificate</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.name"/></td></tr>
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Equipment</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.product_id.display_name"/></td></tr>
<t t-if="object.lot_id">
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Serial</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.lot_id.name"/></td></tr>
</t>
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;">Expires</td><td style="padding:10px 14px;font-size:14px;color:#d97706;font-weight:600;"><t t-out="object.expiry_date" t-options="{'widget': 'date'}"/></td></tr>
</table>
<div style="border-left:3px solid #d97706;padding:12px 16px;margin:0 0 24px 0;">
<p style="margin:0;font-size:14px;line-height:1.5;">
Reply to this email or call our office to book your re-inspection. We will
send our certified technician to confirm everything is safe and renew your
certificate.
</p>
</div>
</div>
</div>
</field>
<field name="lang">{{ object.partner_id.lang }}</field>
<field name="auto_delete" eval="True"/>
</record>
<!-- ============================================================== -->
<!-- On-Call Safety Page -->
<!-- ============================================================== -->
<record id="email_template_on_call_page" model="mail.template">
<field name="name">Repair: On-Call Safety Page</field>
<field name="model_id" ref="repair.model_repair_order"/>
<field name="subject">[SAFETY PAGE] {{ object.partner_id.name or 'Unknown' }} - {{ object.name or 'n/a' }}</field>
<field name="email_from">{{ (object.company_id.email_formatted or user.email_formatted) }}</field>
<field name="body_html" type="html">
<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Arial,sans-serif;max-width:600px;margin:0 auto;">
<div style="height:4px;background-color:#c53030;"></div>
<div style="padding:32px 28px;">
<p style="color:#c53030;font-size:13px;font-weight:600;letter-spacing:0.5px;text-transform:uppercase;margin:0 0 24px 0;">
URGENT - SAFETY PAGE
</p>
<h2 style="font-size:22px;font-weight:700;margin:0 0 6px 0;line-height:1.3;">Safety service call requires response</h2>
<p style="opacity:0.65;font-size:15px;line-height:1.5;margin:0 0 24px 0;">
A client just submitted a safety-flagged service request via the
<t t-out="dict(object._fields['x_fc_intake_source'].selection).get(object.x_fc_intake_source) or 'intake'"/>.
You have been paged as the on-call manager.
</p>
<table style="width:100%;border-collapse:collapse;margin:0 0 24px 0;">
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);width:35%;">Reference</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.name"/></td></tr>
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Client</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.partner_id.name or '?'"/></td></tr>
<t t-if="object.partner_id.phone">
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Phone</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.partner_id.phone"/></td></tr>
</t>
<t t-if="object.x_fc_repair_category_id">
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Equipment</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.x_fc_repair_category_id.name"/></td></tr>
</t>
</table>
<div style="text-align:center;margin:0 0 24px 0;">
<a t-attf-href="/repair/on-call/ack/{{ object.x_fc_on_call_token or '' }}"
style="display:inline-block;padding:14px 28px;background-color:#c53030;color:#ffffff;text-decoration:none;border-radius:6px;font-size:16px;font-weight:600;">
Acknowledge - I will respond
</a>
</div>
<p style="opacity:0.55;font-size:12px;margin:0;">
If you do not acknowledge within 15 minutes, the next on-call
priority will be paged automatically.
</p>
</div>
</div>
</field>
<field name="auto_delete" eval="True"/>
</record>
<!-- ============================================================== -->
<!-- Maintenance Due Reminder -->
<!-- ============================================================== -->
<record id="email_template_maintenance_due_reminder" model="mail.template">
<field name="name">Repair: Maintenance Due Reminder</field>
<field name="model_id" ref="model_fusion_repair_maintenance_contract"/>
<field name="subject">{{ object.company_id.name }} - Time to schedule your equipment maintenance</field>
<field name="email_from">{{ (object.company_id.email_formatted or user.email_formatted) }}</field>
<field name="partner_to">{{ object.partner_id.id }}</field>
<field name="body_html" type="html">
<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Arial,sans-serif;max-width:600px;margin:0 auto;">
<div style="height:4px;background-color:#38a169;"></div>
<div style="padding:32px 28px;">
<p style="color:#38a169;font-size:13px;font-weight:600;letter-spacing:0.5px;text-transform:uppercase;margin:0 0 24px 0;">
<t t-out="object.company_id.name"/>
</p>
<h2 style="font-size:22px;font-weight:700;margin:0 0 6px 0;line-height:1.3;">Your equipment is due for maintenance</h2>
<p style="opacity:0.65;font-size:15px;line-height:1.5;margin:0 0 24px 0;">
Hello <t t-out="object.partner_id.name or 'there'"/>, your
<strong><t t-out="object.product_id.display_name or 'equipment'"/></strong>
is due for its next scheduled maintenance visit on
<strong><t t-out="object.next_due_date" t-options="{'widget': 'date'}"/></strong>.
</p>
<div style="text-align:center;margin:0 0 24px 0;">
<a t-attf-href="/repairs/maintenance/book/{{ object.booking_token }}"
style="display:inline-block;padding:14px 28px;background-color:#38a169;color:#ffffff;text-decoration:none;border-radius:6px;font-size:16px;font-weight:600;">
Book my maintenance visit
</a>
</div>
<div style="border-left:3px solid #38a169;padding:12px 16px;margin:0 0 24px 0;">
<p style="margin:0;font-size:14px;line-height:1.5;">
Regular maintenance keeps your equipment safe and reliable. Use the
button above to confirm and we will reach out to schedule a time that works for you.
</p>
</div>
<p style="opacity:0.55;font-size:12px;margin:0;">
Contract reference <strong><t t-out="object.name"/></strong>.
If you no longer have this equipment, you can ignore this email.
</p>
</div>
</div>
</field>
<field name="lang">{{ object.partner_id.lang }}</field>
<field name="auto_delete" eval="True"/>
</record>
<!-- ============================================================== -->
<!-- Repair Intake Received - Office Notification -->
<!-- ============================================================== -->
<record id="email_template_intake_received_office" model="mail.template">
<field name="name">Repair: Intake Received (Office)</field>
<field name="model_id" ref="repair.model_repair_order"/>
<field name="subject">[New Service Call] {{ object.partner_id.name or 'Walk-in' }} - {{ object.name or 'n/a' }}</field>
<field name="email_from">{{ (object.user_id.email_formatted or object.company_id.email_formatted or user.email_formatted) }}</field>
<field name="email_to">{{ ','.join(p.email for p in (object.company_id.x_fc_office_notification_ids if 'x_fc_office_notification_ids' in object.company_id._fields else []) if p.email) or (object.company_id.email or '') }}</field>
<field name="body_html" type="html">
<div style="font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Arial,sans-serif;max-width:600px;margin:0 auto;">
<div style="height:4px;background-color:#d69e2e;"></div>
<div style="padding:32px 28px;">
<p style="color:#d69e2e;font-size:13px;font-weight:600;letter-spacing:0.5px;text-transform:uppercase;margin:0 0 24px 0;">
Internal: New Service Call
</p>
<h2 style="font-size:22px;font-weight:700;margin:0 0 6px 0;line-height:1.3;">A new repair has been submitted</h2>
<p style="opacity:0.65;font-size:15px;line-height:1.5;margin:0 0 24px 0;">
Submitted by <strong><t t-out="object.x_fc_intake_user_id.name or object.user_id.name or 'system'"/></strong>
via the <strong><t t-out="dict(object._fields['x_fc_intake_source'].selection).get(object.x_fc_intake_source) or 'intake'"/></strong>.
</p>
<table style="width:100%;border-collapse:collapse;margin:0 0 24px 0;">
<tr><td colspan="2" style="padding:10px 14px;font-size:12px;font-weight:600;opacity:0.55;text-transform:uppercase;letter-spacing:0.5px;border-bottom:2px solid rgba(128,128,128,0.25);">Details</td></tr>
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);width:35%;">Reference</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.name"/></td></tr>
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Client</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.partner_id.name or 'Walk-in / unknown'"/></td></tr>
<t t-if="object.partner_id.phone">
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Phone</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.partner_id.phone"/></td></tr>
</t>
<t t-if="object.product_id">
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Equipment</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="object.product_id.display_name"/></td></tr>
</t>
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Urgency</td><td style="padding:10px 14px;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);"><t t-out="dict(object._fields['x_fc_urgency'].selection).get(object.x_fc_urgency) or 'normal'"/></td></tr>
<t t-if="object.x_fc_third_party_equipment">
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Third-party</td><td style="padding:10px 14px;color:#d69e2e;font-size:14px;font-weight:600;border-bottom:1px solid rgba(128,128,128,0.15);">Yes - equipment not sold by us</td></tr>
</t>
<t t-if="object.under_warranty">
<tr><td style="padding:10px 14px;opacity:0.6;font-size:14px;border-bottom:1px solid rgba(128,128,128,0.15);">Warranty</td><td style="padding:10px 14px;color:#38a169;font-size:14px;font-weight:600;border-bottom:1px solid rgba(128,128,128,0.15);">Under warranty</td></tr>
</t>
</table>
</div>
</div>
</field>
<field name="auto_delete" eval="True"/>
</record>
</data>
</odoo>