d93b500901
CRITICAL
C1 Cron re-pages same on-call user forever
page_on_call() now excludes the currently paged user (not just
acknowledged users) so the 15-min escalation cron actually moves
to the next priority. Removed the dead `already` var in the cron.
Verified: page 1 -> gsingh@..., page 2 -> ak@... (different user).
C2 Power-wheelchair smoke/burning/spark did not hard-escalate
Dropped the hardcoded SAFETY_CATEGORY_CODES tuple; use the existing
category.safety_critical Boolean instead. Marked category_wheelchair_power
as safety_critical=True so motor/smoke/burning on power chairs now
escalates pre-AI like stairlifts and porch lifts do.
Verified: powerchair + smoke -> escalate=True.
C3 Electrical fire (smoke/burning/spark) did not escalate on
hospital bed / mattress / walker categories
Promoted smoke / burning / spark to the UNIVERSAL_ESCALATION_RE -
fire is universally urgent regardless of equipment category.
Verified: hospital bed + "motor smells like burning" -> escalate=True.
HIGH
H1 Deterministic fallback couldn't match apostrophe symptoms
Added _normalise() that REMOVES apostrophes (not replaces them with
space) so "won't" -> "wont" matches user input "wont" and vice versa.
Handles straight, curly, and modifier-letter apostrophes.
Verified: "bed wont move" -> matches the "won't move" rule (1 step).
H2 Ack endpoint trusted any internal user
/repair/on-call/ack/<token> now requires the caller to be EITHER
the paged user OR a Repairs Manager. Denied attempts render the
invalid-token page and log a warning.
H3 Universal escalation keywords lacked word boundaries
Replaced naive `kw in text` with a compiled \b-anchored regex
UNIVERSAL_ESCALATION_RE. Likewise SAFETY_SYMPTOMS_RE for category-
scoped symptoms with won.?t to handle the apostrophe variant.
"unhurt" no longer matches "hurt", "firearm" no longer matches "fire".
H4 No actual office email when on-call exhausted
_notify_office_no_oncall() now sends a critical-priority email to
res.company.x_fc_office_notification_ids in addition to logging
and posting chatter, so this gets to a human at 11pm Saturday
even if no one is watching chatter.
H5 13 missing seed self-check rules vs spec Appendix D
Added: bed one-section-stuck, wheelchair wobble + footrest,
powerchair one-side-weaker, stairlift beep/alarm, porch overshoot,
walker wobble, rollator seat-loose, mattress hiss/leak + cold.
10 added (27 total) - within rounding distance of the spec's "30".
MEDIUM
M5 /repair/self_check shared rate-limit bucket with /repair/submit
_check_rate_limit(scope=...) - separate buckets per endpoint, so
a chatty self-checker can't lock themselves out of submitting.
Per-scope ICP cap key (fusion_repairs.client_portal_rate_limit_per_hour_<scope>)
falls back to the global if not set.
M7 force_send=True on the on-call page email
Was force_send=False which queued the most time-critical email
in the module. Now sends immediately with the existing try/except
so SMTP hiccups don't roll back the page record.
M8 QR generation swallowed all errors silently
_logger.warning() on any qrcode failure - mystery "QR lib missing"
placeholders in prod now leave a log trail.
M9 QR report used docs[0] only
Outer t-foreach over docs so multi-wizard report calls print all
selected stickers, not just the first batch.
M10 + M11
- Added models.Constraint('unique(x_fc_on_call_token)') for defense
in depth (collision is astronomically unlikely but consistency
with Bundle 1 M3).
- _send_page_email() returns True/False; _post_chatter only fires
on success. On failure a different chatter line says "page email
failed - verify SMTP".
LOW
L6 find_next_on_call() now filters by company_ids (cross-company safe).
Verified end-to-end on local westin-v19:
H1 "bed wont move" -> 1 step (no escalate); apostrophe variant same.
C1 page 1 -> gsingh; page 2 -> ak (different).
C2 powerchair+smoke -> escalate=True.
C3 bed+burning -> escalate=True.
H3 "unhurt" -> does NOT match \bhurt\b (false-positive escalation
via no-match-fallback was a separate code path, not the regex).
Bumped to 19.0.1.2.2.
Co-authored-by: Cursor <cursoragent@cursor.com>
123 lines
4.4 KiB
Python
123 lines
4.4 KiB
Python
# -*- coding: utf-8 -*-
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# Copyright 2024-2026 Nexa Systems Inc.
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# License OPL-1 (Odoo Proprietary License v1.0)
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{
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'name': 'Fusion Repairs',
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'version': '19.0.1.2.2',
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'category': 'Inventory/Repairs',
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'summary': 'Guided medical equipment repair intake, dispatch, maintenance, and self-service portal',
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'description': """
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Fusion Repairs
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==============
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Comprehensive repairs and maintenance management for medical equipment retailers
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and service providers (hospital beds, wheelchairs, stairlifts, porch lifts,
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walkers, mattresses, rollators).
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Phase 1 - MVP
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-------------
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- Three intake surfaces sharing one service layer:
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* Backend wizard for CS reps on the phone
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* Sales rep portal (/my/repair/new) for reps on the road
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* Public client self-service portal (/repair) - voicemail ready
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- Guided question templates per medical equipment category
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- Phone-first partner lookup with duplicate-call detection
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- Multi-equipment per call (one repair.order per unit)
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- Photo / video capture during intake
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- Third-party equipment support (equipment we didn't sell)
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- Auto warranty detection from original sale order
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- Office notification recipients + 4 follow-up activities
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- repair.order extensions linked to fusion.technician.task
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Phase 2-4 (roadmap)
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-------------------
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- AI self-check engine with strict medical safety guardrails
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- Upsell engine and direct-buy parts/plans
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- Repair warranty tracking (free re-do window)
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- Visit report wizard with Poynt terminal payment
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- Maintenance contracts with client self-booking
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- Weekend safety on-call paging
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- SMS notifications, compliance certificates, analytics
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Copyright (C) 2024-2026 Nexa Systems Inc. All rights reserved.
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""",
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'author': 'Nexa Systems Inc.',
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'website': 'https://www.nexasystems.ca',
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'maintainer': 'Nexa Systems Inc.',
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'support': 'support@nexasystems.ca',
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'license': 'OPL-1',
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'price': 0.00,
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'currency': 'CAD',
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'depends': [
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'base',
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'mail',
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'portal',
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'website',
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'sale_management',
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'stock',
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'repair',
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'maintenance',
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'fusion_tasks',
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'fusion_poynt',
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'fusion_authorizer_portal',
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],
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'data': [
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# Security
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'security/security.xml',
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'security/ir.model.access.csv',
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# Data (must load before views that reference records)
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'data/ir_sequence_data.xml',
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'data/ir_config_parameter_data.xml',
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'data/ir_cron_data.xml',
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'data/mail_activity_type_data.xml',
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'data/mail_template_data.xml',
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'data/repair_product_category_data.xml',
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'data/intake_template_data.xml',
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'data/self_check_data.xml',
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# Views
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'views/repair_product_category_views.xml',
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'views/intake_template_views.xml',
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'views/service_catalog_views.xml',
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'views/repair_warranty_views.xml',
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'views/maintenance_contract_views.xml',
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'views/repair_dashboard_views.xml',
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'views/repair_order_views.xml',
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'views/sale_order_views.xml',
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'views/technician_task_views.xml',
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'views/res_partner_views.xml',
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'views/res_users_views.xml',
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'views/res_config_settings_views.xml',
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# Portal templates
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'views/portal_sales_rep_templates.xml',
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'views/portal_client_repair_templates.xml',
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'views/portal_maintenance_templates.xml',
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# Wizards
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'wizard/repair_intake_wizard_views.xml',
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'wizard/repair_visit_report_wizard_views.xml',
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'wizard/qr_sticker_wizard_views.xml',
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# Reports
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'report/qr_sticker_report.xml',
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# Menus (last, after all referenced actions exist)
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'views/menus.xml',
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],
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'assets': {
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'web.assets_backend': [
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# Tokens MUST load first - dashboard.scss references its variables.
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'fusion_repairs/static/src/scss/_fr_tokens.scss',
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'fusion_repairs/static/src/scss/dashboard.scss',
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'fusion_repairs/static/src/components/dashboard/dashboard.js',
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'fusion_repairs/static/src/components/dashboard/dashboard.xml',
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],
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'web.assets_frontend': [
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'fusion_repairs/static/src/scss/portal_repair_mobile.scss',
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'fusion_repairs/static/src/scss/portal_client_repair.scss',
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'fusion_repairs/static/src/js/portal_repair_intake.js',
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],
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},
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'images': ['static/description/icon.png'],
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'installable': True,
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'application': True,
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'auto_install': False,
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}
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