52849777dd
Adding the 'Fusion Helpdesk Central' block to General Settings so the three ICP keys the engagement flow reads are configurable from a real form instead of forcing admins to open Technical → System Parameters. Three settings, all wired via config_parameter= so the existing read paths (engagement_wizard, _fc_send_engagement_reminders) keep working unchanged: - fusion_helpdesk_central.openai_api_key (password widget — doesn't render plaintext on the form) - fusion_helpdesk_central.openai_model (default 'gpt-4o-mini') - fusion_helpdesk_central.engagement_reminder_days (default 3, 0 disables the reminder cron entirely) Bumps fusion_helpdesk_central to 19.0.2.2.0. Find under Settings → Fusion Helpdesk Central. The block has two sub-sections: "Owner Approval — AI Summary" (key + model) and "Owner Approval — Reminder Cadence" (days).
53 lines
2.8 KiB
XML
53 lines
2.8 KiB
XML
<?xml version="1.0" encoding="utf-8"?>
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<!--
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Copyright 2026 Nexa Systems Inc.
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License OPL-1
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General Settings → Fusion Helpdesk Central. Surfaces the three ICP
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keys that drive the engagement flow's AI summary + reminder cron.
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Password widget on the API key so it doesn't render in plaintext on
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the settings form (still recoverable via System Parameters, but at
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least it's not over-the-shoulder visible).
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-->
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<odoo>
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<record id="res_config_settings_view_form_fhc" model="ir.ui.view">
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<field name="name">res.config.settings.view.form.fusion.helpdesk.central</field>
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<field name="model">res.config.settings</field>
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<field name="inherit_id" ref="base.res_config_settings_view_form"/>
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<field name="arch" type="xml">
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<xpath expr="//form" position="inside">
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<app data-string="Fusion Helpdesk Central"
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string="Fusion Helpdesk Central"
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name="fusion_helpdesk_central">
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<block title="Owner Approval — AI Summary"
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name="fhc_openai">
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<setting id="fhc_openai_api_key"
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string="OpenAI API Key"
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help="Used by the 'Request Owner Approval' wizard to auto-generate the brief shown to the owner. Leave blank to disable AI summary — the wizard still works, you write the brief manually.">
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<field name="fhc_openai_api_key"
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password="True"
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placeholder="sk-…"/>
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</setting>
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<setting id="fhc_openai_model"
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string="OpenAI Model"
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help="Default gpt-4o-mini is cheap (~$0.15/M input tokens) and fast. Bump to gpt-4o if summaries are too thin.">
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<field name="fhc_openai_model"
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placeholder="gpt-4o-mini"/>
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</setting>
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</block>
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<block title="Owner Approval — Reminder Cadence"
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name="fhc_reminder">
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<setting id="fhc_engagement_reminder_days"
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string="Send reminder after (days)"
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help="Days the cron waits before sending a single follow-up reminder on a pending engagement. 0 disables reminders. The cron sends AT MOST ONE reminder per engagement regardless of value — re-engaging the same ticket resets the clock.">
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<field name="fhc_engagement_reminder_days"/>
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</setting>
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</block>
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</app>
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</xpath>
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</field>
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</record>
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</odoo>
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