33fc046fa2
Phase 1-2: build_ticket_vals/scope/unread helpers (utils.py), fusion.helpdesk.ticket.seen read-tracking model, group_reporter_admin. 10 unit tests pass on local Community. Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
19 lines
756 B
XML
19 lines
756 B
XML
<?xml version="1.0" encoding="utf-8"?>
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<!--
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Copyright 2026 Nexa Systems Inc.
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License OPL-1
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-->
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<odoo>
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<!--
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Deployment-level admin for the embedded ticket inbox. Members see
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ALL tickets filed from this deployment (scoped by x_fc_client_label)
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in the "My Tickets" tab; non-members see only their own. The gate is
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enforced server-side in the controller via has_group().
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Odoo 19: res.groups has NO `users`/`category_id` fields — keep minimal.
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-->
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<record id="group_reporter_admin" model="res.groups">
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<field name="name">Helpdesk Reporter Admin</field>
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<field name="comment">Can view all tickets filed from this deployment in the in-app helpdesk inbox.</field>
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</record>
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</odoo>
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