143 lines
6.3 KiB
Markdown
143 lines
6.3 KiB
Markdown
# fusion_accounting_followup — Cursor / Claude Context
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## Purpose
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AI-augmented customer follow-ups (dunning) — a Fusion-native replacement
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for (and coexisting with) Odoo Enterprise's `account_followup` module.
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Ships in Phase 4 of the fusion_accounting roadmap.
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## Architecture
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Hybrid: the engine (`fusion.followup.engine`, AbstractModel) is the
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SINGLE write surface for the follow-up lifecycle. Everything else
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(controllers, OWL components, AI tools, wizards, cron) routes through
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the engine's 7-method public API:
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- `get_overdue_for_partner(partner)`
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- `compute_followup_level(partner)`
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- `send_followup_email(partner, level=None, force=False)`
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- `escalate_to_next_level(partner)`
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- `pause_followup(partner, until_date=None)`
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- `reset_followup(partner)`
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- `snapshot_followup_history(partner, limit=50)`
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Pure-Python services live in `services/`:
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- `overdue_aging` — 6 buckets (current, 1-30, 31-60, 61-90, 91-120, 120+)
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- `level_resolver` — match aging to a `fusion.followup.level`
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- `risk_scorer` — 0-100 payment-risk score plus structured drivers
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- `tone_selector` — gentle / firm / legal based on level + risk
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- `followup_text_generator` + `followup_text_prompt` — LLM-generated
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follow-up text with a templated fallback that keeps the feature
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usable offline
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Persisted models in `models/`:
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- `fusion.followup.level` — level definition (delay_days, tone,
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mail_template_id, requires_manual_review, sequence)
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- `fusion.followup.run` — per-partner audit record (state, level,
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amount, ai-generated flag, error captured)
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- `fusion.followup.text.cache` — LLM cost-saving cache keyed on
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(partner, level, tone, prompt fingerprint)
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- `fusion.followup.engine` — AbstractModel (the API)
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- `fusion.followup.cron` — cron handlers (daily scan, weekly risk refresh)
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- `res.partner` (inherits) — adds `fusion_followup_status`,
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`fusion_followup_paused_until`, `fusion_followup_last_level_id`,
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`fusion_followup_risk_score`, `fusion_followup_risk_band`
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- `account.move.line` (inherits) — adds `fusion_followup_level_id` and
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`fusion_followup_last_run_date`
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Wizards (TransientModel) in `wizards/`:
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- `fusion.batch.followup.wizard` — bulk-send across all overdue
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customers, a manual selection, or a level-filtered subset; supports
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`auto_resolve_level`, `override_level_id`, and `force` flags
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Controllers: `controllers/followup_controller.py` exposes 6 JSON-RPC
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endpoints under `/fusion/followup/*` (`list_overdue`, `get_partner`,
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`compute_level`, `send`, `escalate`, `pause`, `reset`, `history`,
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`generate_text`). All calls route through the engine.
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OWL frontend: `static/src/`
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- `services/followup_service.js` — central reactive state + RPC wrappers
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- `views/followup_dashboard/*` — top-level dashboard view
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- `components/risk_badge`, `partner_card`, `aging_bucket_strip`,
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`ai_text_panel`, `followup_history_table` — 5 components
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- `scss/_variables.scss` + `followup.scss` + `dark_mode.scss`
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- `tours/followup_tours.js` — 5 OWL tour smoke tests
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Default data:
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- `data/followup_levels_data.xml` — 3 default levels
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(Reminder @ 7d gentle, Warning @ 30d firm, Legal Notice @ 60d legal)
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- `data/mail_templates_data.xml` — 3 mail templates wired to the levels
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- `data/cron.xml` — daily scan + weekly risk refresh
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## Coexistence
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When `account_followup` is installed the Customer Follow-ups menu hides
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via `fusion_accounting_core.group_fusion_show_when_enterprise_absent`.
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The engine + AI tools always remain available for the chat / API. The
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migration step in `fusion.migration.wizard` backfills
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`fusion.followup.level` records from existing
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`account_followup.followup.line` rows (idempotent — skips rows already
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linked via the `legacy_followup_line_id` column).
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## V19 Conventions Applied
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- `_sql_constraints` → `models.Constraint` (every persisted model)
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- `@api.depends('id')` → not used (would raise `NotImplementedError`)
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- `@route(type='json')` → `type='jsonrpc'` (all 6 endpoints in
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`controllers/followup_controller.py`)
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- `numbercall` removed from `ir.cron` (data/cron.xml)
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- `res.groups.users` → `user_ids` and `ir.ui.menu.groups_id` →
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`group_ids` (security + menu_views.xml)
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- SCSS: `@import "variables"` is forbidden in V19; rely on manifest
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asset concatenation order (`_variables.scss` first)
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- OWL `t-on-click` arrow handlers must use an explicit `this.` reference
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## Performance baseline (Task 21)
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| Operation | P95 | Budget |
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|----------------------------------------|-------|----------|
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| `engine.compute_followup_level` | 0ms | 50ms |
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| `engine.get_overdue_for_partner` | 1ms | 100ms |
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| `engine.send_followup_email` (no due) | 0ms | 200ms |
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| `controller.list_overdue` (20 ptrs) | 100ms | 500ms |
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(Engine ops measured against partners with no overdue lines — these are
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floor measurements; load-driven scaling is verified in
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`test_performance_benchmarks.py`.) All Phase 4 perf metrics are within
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1x of budget; no optimization needed at ship.
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## Test counts (Phase 4 ship)
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- 106 logical tests in `fusion_accounting_followup`
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- 0 failures, 0 errors
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- Coverage includes: 4 engine + 1 controller benchmark (tagged
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`benchmark`), 1 local LLM smoke (tagged `local_llm`, skips when no
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LLM), 5 OWL tour tests (tagged `tour`, skip without
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websocket-client), Hypothesis property tests on the engine,
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integration tests on the public API, controller round-trip tests,
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cron tests, batch wizard tests, coexistence tests, migration
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round-trip test.
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## Known concerns / Phase 4.5 backlog
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- `risk_scorer._compute_risk` `paid_late_count` and `avg_days_late` are
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placeholders; full reconciliation traversal deferred for performance.
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- Migration tone heuristic could misclassify Enterprise levels with
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non-standard sequence numbers (numeric sequence outside 1/10/100
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buckets).
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- `pause_followup` / `reset_followup` do not `sudo()` the partner
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write — could fail for non-admin users without partner-write rights.
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- Email send is best-effort — failure is captured on the
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`fusion.followup.run` record but does not raise.
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- `followup_text_generator` always returns a usable dict (templated
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fallback when LLM absent), so callers can't distinguish "AI said so"
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from "fallback fired"; the `tone_used` and absence of `key_points`
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are the only signals.
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- Sub-second SLA on `controller.list_overdue` for partner counts > 200
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is not yet stress-tested.
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