Files
Odoo-Modules/fusion_helpdesk/controllers/main.py
gsinghpal 6ce49573ef fix(fusion_helpdesk): reply body_is_html=True so HTML isn't escaped over XML-RPC
Remote message_post escapes a plain str body (expects Markup, which can't cross XML-RPC). Without body_is_html=True the customer's reply rendered literal <p>/<br> tags.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-05-27 03:41:04 -04:00

30 KiB