Smaller UX simplification on the client side: the owner is already a contact in entech's address book, so picking one is faster + safer than re-typing their email and name (and avoids typos creeping into the approval-email To: header). What changed: - Entech settings: drop fhd_owner_email + fhd_owner_name char fields; add fhd_owner_partner_id Many2one to res.partner exposed in the same "Owner Approval" block as a single partner selector. Quick-create + create-and-edit kept enabled so admins can spin up a new partner inline if the owner isn't already in the system. - controllers/main.py::_read_config: derives owner_email + owner_name from the selected partner via the new _resolve_owner_contact helper. Missing / dangling partner id → blank email + name → central simply won't see the keys and the Engage button stays disabled (correct "not configured" behaviour). - Nexa side: ZERO changes. Still receives owner_email + owner_name strings on the ticket payload, still upserts client_key.owner_email/ name. The partner abstraction stops at the entech boundary. - migrations/19.0.2.1.0/post-migration.py auto-resolves the legacy fusion_helpdesk.owner_email ICP value to an existing res.partner (lowest-id match on lowercased email), writes the new fusion_helpdesk.owner_partner_id key, and deletes the obsolete owner_email + owner_name ICP rows so a future reader doesn't trip over stale config. Verified live on entech: kris@enplating.ca → res.partner #2308 ("Kris Pathinather"), legacy keys purged, controller._resolve_owner_contact returns the expected (email, name). The piggyback payload is unchanged so existing client_key sync continues to work without a central redeploy. Bumps fusion_helpdesk to 19.0.2.1.0. fusion_helpdesk_central stays at 19.0.2.0.0 (no central-side changes required).
49 lines
1.8 KiB
Python
49 lines
1.8 KiB
Python
# -*- coding: utf-8 -*-
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# Copyright 2026 Nexa Systems Inc.
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# License OPL-1 (Odoo Proprietary License v1.0)
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{
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'name': 'Fusion Helpdesk Reporter',
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'version': '19.0.2.1.0',
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'category': 'Productivity',
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'summary': 'One-click in-app bug reporting & feature requesting — '
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'auto-creates a helpdesk.ticket on a central Odoo Helpdesk.',
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'description': """
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Fusion Helpdesk Reporter
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========================
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A standalone module that gives every backend user a quick "Report an
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Issue / Request a Feature" button in the Odoo top systray.
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Submissions are forwarded over JSON-RPC / XML-RPC to a central Odoo
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instance (typically the support shop's main Odoo) and become
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`helpdesk.ticket` records with screenshots, file attachments, and
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diagnostic context (URL, user agent, current user/company, error
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code) automatically captured.
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Designed to ship alongside any other Fusion / Nexa Systems client
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module bundle. No dependencies on the rest of Fusion Plating.
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""",
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'author': 'Nexa Systems Inc.',
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'website': 'https://www.nexasystems.ca',
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'license': 'OPL-1',
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'depends': ['base', 'web', 'mail'],
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'data': [
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'security/fusion_helpdesk_groups.xml',
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'security/ir.model.access.csv',
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'data/ir_config_parameter_data.xml',
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'views/res_config_settings_views.xml',
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],
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'assets': {
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'web.assets_backend': [
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'fusion_helpdesk/static/src/scss/fusion_helpdesk.scss',
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'fusion_helpdesk/static/src/xml/fusion_helpdesk_systray.xml',
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'fusion_helpdesk/static/src/xml/fusion_helpdesk_dialog.xml',
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'fusion_helpdesk/static/src/js/fusion_helpdesk_systray.js',
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'fusion_helpdesk/static/src/js/fusion_helpdesk_dialog.js',
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],
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},
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'images': ['static/description/icon.png'],
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'installable': True,
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'auto_install': False,
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'application': False,
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}
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